Officer, Quality Control
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
To ensure accurate and timely reconciliation of all cheques and cards delivered by the vendor against the production reports sent in by card services and those transmitted to vendors via SFTP. Prepare the card dispatch schedule to track the number cheques and cards sent to each branch. Ensure that all cheques and cards are forwarded to the UPS mail room within the agreed SLA. Adequate record keeping of all production reports sent to the team for processing. Daily call over of the delivery schedule against the production reports.
- Drive innovative ideas and implementation that will influence reduction in operating cost.
- Strategic assists to develop and continuously improves the Cheques and cards area in collaboration with the Team leader Quality Control with a view of ensuring and effective functioning and high level of output within the Quality Control area.
- Customer and Business Partner Relationship Management Cost Management. Drives within own team initiatives to reduce cost and ensures that budgets for the Account Maintenance area are met. Ensures that throughput is maximized throughout the Ledger area by noting processes that could be improved applying the principles of Lean manufacturing and Six Sigma.
Resource utilization and maintain a cooperative supportive working relationship with other team members.
Respond to email queries relating to cheques and cards dispatch status timely. Manage branches expectation by informing them of possible delays due to late delivery of cheques and cards by the vendor.
Qualifications :
- BSc Finance and Accounting
Experience
- 1-2years risk identification and assessment skills experience
- Experience in the operations area of quality assurance and service monitoring is preferable.
Additional Information :
Behavioural Competencies:
- Developing Expertise
- Following Procedures
- Interacting with People
- Team Working
- Upholding Standards
Technical Competencies:
- Coaching and Mentoring
- Continuous Improvement
- Data Management (Administration)
- Project Management (Project Mgmt)
- Quality Control
- Quality Management
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
