Veris Sales Support Representative
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Job Location:
Harrisburg, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
As the Veris Sales Support Representative for our Solar Innovations brand youll manage the quote-to-order process from initial quote through design fabrication delivery and installation. This role coordinates cross-functional teams to ensure accurate on-time execution supports customers and sales partners. Over time youll also take on project management responsibilities overseeing individual projects end-to-end on the technical side. Success is driven by strong organization attention to detail disciplined backlog management and a commitment to delivering a high-quality customer experience while meeting revenue and performance goals.
The ideal candidate will be highly organized and customer-obsessed with a background in sales or customer services within a construction home improvement or architectural environment and a proven ability to manage projects simultaneously without losing a beat.
Location: This opportunity works on a hybrid schedule and reports to our Pine Grove PA location with the option to work from home Mondays and Fridays.
What you will be doing:
- Own the Veris quotetoorder process end to end managing customer projects from quote through design engineering fabrication delivery and installation with a focus on accuracy urgency and ontime execution.
- Support sales and order fulfillment activities by responding promptly to customer and sales inquiries answering technical questions and providing product and solution expertise to help convert quotes and fulfill orders.
- Collaborate closely with Sales Operations Engineering Production Planning Logistics and other crossfunctional teams to resolve issues manage priorities and ensure customer satisfaction.
- Review quotes and orders for accuracy ensure purchase orders align with drawings prepare change orders as needed and maintain complete and accurate project documentation.
- Manage order backlog in partnership with the Sales Support Supervisor proactively communicating with internal teams and customers to meet schedules and performance metrics.
- Achieve revenue forecasts through disciplined planning and alignment.
- Maintain schedule reliability and reduce delays that impact customer satisfaction and revenue flow.
- Gather and communicate delivery requirements and customerready dates to support successful logistics execution.
- Maintain accurate CRM records ensuring all customer information and communications are properly documented.
- Meet defined goals for calls quotes sales expected revenue and order retention in alignment with strategic growth objectives.
Qualifications :
- Previous experience in customer-facing sales or customer service role (ideally within the construction home improvement or architectural industry)
- Experience in a deadline-oriented environment with ability to handle changing priorities
- Strong organizational skills to manage multiple projects at once
- Strong interpersonal and communication skills both internally and externally
- Experience with Microsoft Office (e.g. Word Excel Outlook PowerPoint)
- Experience with any CRM platform (e.g. Salesforce Dynamics HubSpot Sage etc.)
Nice to Have:
- Prior experience in inside sales or sales support
- Familiar reading or interpreting blueprints specifications
- College Degree in a related field ( Architecture Design Business Sales Marketing Communications etc.)
Additional Information :
Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $40000 USD - $50000 USD. Please note that actual salaries may vary within the range or be above or below the range based on factors including but not limited to education training experience professional achievement business need and location. This role is also eligible for overtime. In addition to base salary employees will participate in either an annual bonus plan based on company and individual performance or a role-based sales incentive plan.
At Fortune Brands we support the overall health and wellness of our associates by offering comprehensive competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates unique needs. This includes robust health plans a market-leading 401(k) program with a company contribution product discounts flexible time off benefits adoption benefits and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.
Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water outdoors and security. The Company makes innovative products for residential and commercial environments with a growing focus on digital solutions and products that add luxury contribute to safety and enhance sustainability. To learn more visit our website at .
Equal Employment Opportunity
Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race color religion sex gender identity or expression national origin ancestry age disability/handicap status marital status protected veteran status sexual orientation genetic history or information or any other legally protected characteristic.
Reasonable Accommodations
Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please contact us at and let us know the nature of your request along with your contact information.
Important Notice: Protect Yourself from Fraudulent Job Postings
To protect yourself from fraudulent job postings or recruitment scams please note that Fortune Brands job postings are exclusively hosted on our website at via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have ... View more
