Floor Manager
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
The Floor Manager will assist the Restaurant Manager in overseeing all facets of the outlet. He must maintain and control a high level of guest service. This is achieved by ensuring consistent and thoughtful service demonstrated by the restaurant staff. The Floor Manager is also responsible for the hiring training supervising and disciplining of the staff.
- Promote restaurant business and continually increase database contacts
- Ensure the restaurant ethos is in line with Mondrian Singapore Duxton standards are consistently maintained
- Ensure and promote compliance with all local liquor health and sanitation regulations
- Manage and provide direction to all bar employees on the floor during shifts and events
- Hold staff accountable to uphold uniform and grooming standards to the highest level
- Ensure that staff receives consistent and proper communication (verbal email memos etc)
- Monitor departments performance with respect to the restaurant budgets
- Monitor and maintain proper inventory to ensure its in line with budgeted cost of sales
- Seek out and produce events to generate revenues for the property
- Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property
- Consistently monitor quality of service and product delivered on property
- Collaborate on needs of departmental staff scheduling
- Instruct staff in on-going training to uphold service standards
- Coordinate menu sponsorship deals and menu product placement
- Interview employees and provide input on talent selection
- Assess employee performance and provide feedback annually and throughout the year
How do I deliver this
Tell it like it is- Authentic honest you mean it sincere true.
Have fun and make friends - fun energetic whimsical upbeat wink casual.
Ive got your back- Accountable responsible makes up for own promises knows how to take ownership follows - thru dependable.
Play to win - Original cutting edge new outside the box; open to new possibilities different.
Right here right now - Attentive detail-oriented always focused always in the moment precise owns the guest.
Qualifications :
- At least 3 years of experience in a luxury hotel or resort setting preferred in similar role.
- Strong knowledge of F&B management practices including food safety service standards and guest relations.
- Excellent leadership interpersonal and communication skills.
- Familiarity with Opera systems MS Office
- Passion for hospitality and delivering outstanding guest experiences.
- Proactive detail-oriented and capable of working independently.
- Ability to adapt to a fast-paced dynamic environment.
- The position requires flexibility in working hours including weekends holidays and evenings as per the operational needs of the hotel.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
