Banquets Office Manager
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Specific Roles and Responsibilities That Create the Essential Toronto Experience:
The individual is accountable for managing the Banquet office and leading a small team to ensure the accurate and timely completion of colleague scheduling gratuity distribution and payroll. The Candidate will lead the office team ensuring to prioritize smooth running of the banquet department whilst also assisting daily operations to ensure a well-supported leadership team.
- Have complete knowledge of the hotels events services and facilities
- Ensure prompt and courteous service is extended both internal and external guests
- Maintain an orderly working environment
- Support the Director of Banquets and Banquet Managers with administrative duties
- Record and check payroll
- Balance labour costs with staffing levels
- Attend daily BEO review meeting
- Maintain employee records ie: vacations sick leave leave of absence etc.
- Create bills for banquet services
- Keep track of function gratuities and communicate with payroll and accounting departments
- Assist with office equipment operation and maintenance i.e.: printer copier computer
- Keep documents filed and update them regularly
- Maintain good working relationship with all departments and co-workers
- Attend departmental meetings record distribute and file minutes
- Coordinate and update last minute changes
- Maintain and update staff and hotel information
- Distribute pay-cheques and other pertinent information
- Complete a Server Schedule for the upcoming week by 3 PM on every Wednesday
- Create a daily assignment of shifts for servers for the upcoming day
- Maintain all purchases and requisitions for the Banquet Department
- Ensure that all financial reporting is maintained and accurate inclusive of payroll billing and gratuity distribution
- Maintain and ensure that all function information is kept up to date with respect to all changes and or revision
- Daily review of upcoming events to ensure our teams are set up for success
- Work closely with the Conference Catering & Sales Stewarding and Culinary teams to review BEOs to ensure all banquet requirements are in place and communicated.
- Collaborate with the Conference Catering & Sales team to maximize revenues
Qualifications :
- Previous leadership experience in banquets/food & beverage an asset
- Previous experience scheduling in a unionized environment is an asset
- Computer literate in Microsoft Suite applications required
- Excellent communication and organizational skills required
- Strong interpersonal and problem solving abilities required
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs and remaining calm & courteous
- Previous experience with Opera/Sales and Catering Manager an asset
Physical Aspects of Position (included but not limited to):
- Frequent sitting throughout shift
- Occasional lifting and carrying up to 20 lbs
- Occasional kneeling pushing pulling lifting
- Occasional ascending or descending ladders stairs and ramps
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
Whats in it for you
- The salary range for this position is $6500 - 75000. Our salary ranges are determined by job and level. Within the range individual compensation is determined by job-related skills and knowledge relevant experience and/or work location
- Free Meals: Healthy meals on us every shift.
- Travel Discounts: Sweet deals at Accor hotels worldwide.
- Dry Cleaning: Free dry-cleaning for your work gear.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Join our Health & Wellness Sustainability and DEI Committees.
- Level Up: Unlock new career heights with exciting growth paths.
This posting is for an existing vacancy.
AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
BE PART OF OUR FUTURE.
Another stunning chapter for the iconic Fairmont Royal York has begun and we invite you to be a part of it. If you are passionate about hospitality driven by excellence and eager to contribute to an esteemed institution we want to hear from you. Join us and help shape the future of one of Torontos most treasured landmarks.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Our Commitment to Diversity & Inclusion: At Fairmont Royal York we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we provide equal access to opportunities. We welcome applications from all qualified candidates.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
