Danish Speaking Customer Advisor
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
** This position is remote wihtin Portugal only**
Are you a Danish speaker living in Portugal who is passionate about the future of mobility Do you enjoy solving problems and providing top-tier support We are looking for a Remote Customer Advisor to join our Automotive Digital Services team.
This is a full-time long-term opportunity for those already settled in Portugal who want to work for a global leader in the automotive tech industry.
The Project
You will be the voice of a prestigious automotive brand assisting customers with their Digital Services. This includes everything from troubleshooting in-car connectivity and mobile apps to managing remote vehicle features and navigation subscriptions. You arent just answering phones; you are helping drivers navigate the digital evolution of their vehicles.
What Youll Do
- Support & Guide: Assist Danish-speaking customers via phone email and chat regarding digital dashboard features app connectivity and account management.
- Troubleshoot: Resolve technical inquiries related to GPS remote start electric vehicle charging apps and software updates.
- Customer Excellence: Provide a premium experience that aligns with a world-class automotive brand.
- Documentation: Maintain accurate records of customer interactions in our CRM system.
Requirements
- Language: Native or C2-level fluency in Danish and a minimum of B2 English.
- Location: You must currently reside in Portugal. This is a locals only recruitment; no relocation support is provided.
- Availability: Full-time availability (40 hours per week).
- Tech Savvy: A natural interest in digital apps smartphones and automotive technology.
- Soft Skills: Excellent communication skills empathy and a can-do attitude.
- Experience: Prior experience in customer service or tech support is a plus but not a requirement. We value potential and attitude!
What We Offer
We believe in taking care of our people so they can take care of our customers.
- Work from Home: 100% remote within Portugal. We provide all the high-end equipment (laptop monitor headset etc.) you need to succeed.
- Health & Security: Comprehensive Health and Life Insurance from day one.
- Career Growth: Clear pathways for advancement. Most of our Team Leads and Quality Analysts started in this exact role.
- Stability: A full-time permanent contract in a thriving industry.
- Training: Fully paid intensive initial training to make you an expert in automotive digital ecosystems.
- Vibrant Culture: Even though we are remote we host virtual team-building events contests and wellness initiatives.
Why Join Us
The automotive world is shifting from hardware to software. By joining this project you are positioning yourself at the forefront of the Connected Car revolution. You will gain invaluable experience in digital troubleshooting and premium client relations while enjoying the flexibility of working from your home in Portugal.
