Customer Development Executive

No Relocation Assistance Offered
Job Number#172237 - Hong Kong Hong Kong China

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

Its a temp contract role that renewed annually.

Job Summary

• Provide support to Customer Development Team in establishing positive relationships with customers to support our strategic goals and enhance pet parent experience

• Enhance effective promotion execution

• Manage the relationship with customers and improve 7P KPIs across retail channels

• Execute and implement customer specific plans JBP and promotional campaigns to drive demand and achieve commercial goals of sales market share margin within budget spend

• Provide regular reports generation; Commercial 7P data tracking and market intelligence

• Any other Ad Hoc commercial activities

Principal Duties and Responsibilities

This is not an exhaustive list of duties or functions. Job task will be assigned based on business needs.

Education/ Experience Requirements

• Undergraduate holder in business administration or related field

• Professional experience in the similar area preferable experience in FMCG retail (FMCG) nutrition pet food business is a plus

Expected Areas of Skills

• Strong computer skills in Google suites and Excel

• Excellent communication skills (internal and external all levels)

• Strong customer service skills.

• Data entry experience

• Proven experience to quickly analyze and interpret data thoroughly in complex and changing systems

• Innovative and willing to continually drive process improvements

• Excellent attention to detail and organization skills required.

• Demonstrated ability to effectively manage processes.

• Ability to think systemically and to identify and resolve problems.

• Ability to manage stressful situations effectively and maintain a positive attitude

• Collaborated and works effectively across functions

• Proactive Eager to learn & Responsible

• On-time completion of work

• A good team player & flexible

• Fluency in Oral English and Mandarin is preferred

Leadership Competencies (Should match the Colgate Global Competencies)

Functional Competencies (Should match the Colgate Global Competencies)

• Analytical / Decision Making

• Cross-Organizational Collaboration

• Influence / Negotiation

Working Relationships (Key partnerships and reporting relationships)

• Does this position supervise: No

• Report to Demand Generation Manager

• Customer Development Team

• All areas and levels of Hills Commercial Team

• HK Finance CS&L and Marketing Team

• External trade customers vendors etc.

Travel Requirements

Expected percentage of travel: 0

Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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