At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

In this exciting role as a HUGO RAS Program Manager (RPM) you will be responsible for driving the successful adoption operational excellence and utilization growth of the HUGO Robotic-Assisted Surgery (RAS) platform across assigned accounts. The Surgical Robotics business is at the forefront of Medtronics mission to transform the future of surgery empowering surgeons and hospitals to deliver optimal outcomes for patients worldwide. The Robotics Program Manager (RPM) is a strategic field-based role accountable for the success growth and clinical continuity of HUGO RAS programs within assigned accounts. The RPM ensures seamless collaboration between clinical teams hospital stakeholders and Medtronic functions to deliver best-in-class program performance and surgeon satisfaction.

As a leader in this space you will collaborate closely with hospital leadership surgical teams commercial representatives and Medtronics field support to maximize program impact and deliver exceptional value to our partners. Remote and flexible work arrangements are available with travel up to 75% to hospital sites and case observation centers.

Medtronic is committed to fostering a culture where you can thrive and make a difference. We offer meaningful work growth opportunities and a supportive environment that values your unique perspective. Join us and be part of a team thats changing lives.

Learn more about the Surgical Robotics portfolio:Medtronic Surgical Robotics Technologies

Key Responsibilities

Program Management & Growth

• Monitor and promote robotic case volume and case mix.
• Monitor and analyze trends proactively drive expansion opportunities and address downward trends.
• Lead annual expectation-setting and regular program review meetings with hospital leadership and surgical departments.
• Track and report performance against KPIs leveraging NPS feedback to enhance user experience.

Strategic Account Alignment

• Integrate the HUGO RAS program into broader surgical account plans and commercial objectives.
• Collaborate with commercial teams to support capital planning Software & Hardware upgrades contract renewals and digital solution deployment.
• Act as the primary escalation point for operational clinical or commercial issues coordinating resolution across teams.
• Own program quality management ensuring all issues are documented and addressed in the Medtronic Quality System.

Surgeon Engagement & Community Building

• Maintain regular touchpoints with HUGO RAS users; attend procedures and collect structured feedback.
• Support user retention drive increased user utilization proactively when trending is not positive and convert new surgeon candidates by demonstrating workflow benefits.
• Facilitate participation in HUGO user groups masterclasses and skill development opportunities.

Operational Execution

• Ensure readiness for all scheduled robotic cases including staffing system and instrument availability.
• Oversee field inventory management anticipate needs and resolve discrepancies for uninterrupted execution.
• Download archive and analyze tower log data to support program optimization.

Training & Ecosystem Development

• Lead additional cohort onboarding and skill development for future users and staff via structured pathways.
• Coordinate simulation training dry-lab activities live case mentorship and proctorship management.
• Act as the local lead for new technology and indication launches ensuring operational and training readiness.

For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain restore health and extend lifewhere your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.