About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.
Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.
Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.
About the team
The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows improving operational efficiency and delivering exceptional customer support. By streamlining operations and implementing best practices we help drive the companys growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallexs mission to empower businesses globally.
What youll do
This role supports Airwallexs transaction monitoring and fraud operations helping ensure compliance with regulatory obligations while delivering a safe and seamless customer experience. The role requires strong attention to detail and a solid understanding of BSA/AML and fraud investigations and works closely with partners across Compliance Commercial and Product.
This hybrid role is based in São Paulo Brazil.
Please submit resumes in English.
Responsibilities:
Review analyze and disposition transaction monitoring alerts using independent and professional judgment
Conduct transaction and customer reviews to identify potential money laundering fraud or other financial crime risks including reviewing flow of funds counterparties and transaction behavior
Clearly document investigative findings and decisions in the case management system
Escalate higher-risk or complex cases with concise summaries and supporting analysis
Perform holistic reviews for post-transaction monitoring alerts when required
Support internal escalations and external requests (e.g. RFIs) as needed
Maintain SLAs and quality standards in a high-volume operational environment
Identify opportunities to improve processes controls and investigation quality
Who you are
Were looking for people who meet the minimum requirements for this role.
Minimum qualifications:
Bachelors degree or equivalent experience
2 years of experience in transaction monitoring AML fraud operations or financial crime compliance
Hands-on experience reviewing and clearing transaction monitoring alerts
Solid understanding of BSA/AML fundamentals common typologies and regulatory expectations
Strong communication and analytical skills (SQL or advanced spreadsheet skills are a plus but not required)
Prior experience at a fintech bank payments company or money services business preferred
Comfort working in a fast-paced globally distributed environment
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.
Required Experience:
IC
About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrate...
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.
Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.
Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.
About the team
The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows improving operational efficiency and delivering exceptional customer support. By streamlining operations and implementing best practices we help drive the companys growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallexs mission to empower businesses globally.
What youll do
This role supports Airwallexs transaction monitoring and fraud operations helping ensure compliance with regulatory obligations while delivering a safe and seamless customer experience. The role requires strong attention to detail and a solid understanding of BSA/AML and fraud investigations and works closely with partners across Compliance Commercial and Product.
This hybrid role is based in São Paulo Brazil.
Please submit resumes in English.
Responsibilities:
Review analyze and disposition transaction monitoring alerts using independent and professional judgment
Conduct transaction and customer reviews to identify potential money laundering fraud or other financial crime risks including reviewing flow of funds counterparties and transaction behavior
Clearly document investigative findings and decisions in the case management system
Escalate higher-risk or complex cases with concise summaries and supporting analysis
Perform holistic reviews for post-transaction monitoring alerts when required
Support internal escalations and external requests (e.g. RFIs) as needed
Maintain SLAs and quality standards in a high-volume operational environment
Identify opportunities to improve processes controls and investigation quality
Who you are
Were looking for people who meet the minimum requirements for this role.
Minimum qualifications:
Bachelors degree or equivalent experience
2 years of experience in transaction monitoring AML fraud operations or financial crime compliance
Hands-on experience reviewing and clearing transaction monitoring alerts
Solid understanding of BSA/AML fundamentals common typologies and regulatory expectations
Strong communication and analytical skills (SQL or advanced spreadsheet skills are a plus but not required)
Prior experience at a fintech bank payments company or money services business preferred
Comfort working in a fast-paced globally distributed environment
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.
Required Experience:
IC
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