Job Description Summary

Job Description

GE Healthcare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50000 employees globally.

We enable clinicians to make faster more informed decisions through intelligent devices data analytics applications and services supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health -digitizing healthcare helping drive productivity and improving outcomes for patients providers health systems and researchers around the world.

Key Responsibilities

Business Partnership & Demand Management

• Serve as the first point of contact for PDx USCAN Radiopharma for all SAP-related enquiries incidents and enhancement requests spanning Sales Commercial and Customer Services.
• Partner closely with business stakeholders to capture clarify and document customer requirements ensuring a clear understanding of business need urgency and value.
• Prioritise requirements and change requests in collaboration with business leaders based on business impact risk and strategic priority.
• Act as a trusted advisor to the business providing SAP process guidance and solution options aligned with global standards and ways of working.

SAP Solution Design & Delivery

• Translate business requirements into clear detailed functional specifications and enhancement requests for SAP delivery teams.
• Work closely with SAP functional and technical teams to explain requirements answer functional questions and ensure solutions meet business intent.
• Support the delivery testing and implementation of SAP enhancements and fixes including coordination of UAT with business users.
• Actively participate in release planning change governance and deployment activities.

SAP ECC to SAP S/4HANA Migration

• Play a key role in the SAP ECC to SAP S/4HANA transformation programme with specific responsibility for Sales Commercial and Customer Service processes.
• Support process design data validation testing and business readiness activities for the migration.
• Identify gaps risks and improvement opportunities as part of the transition to S/4HANA.
• Ensure business continuity and minimal disruption during migration and cutover phases.

Interfaces & Integration Management

• Work in close partnership with the SAP Interfaces Lead to support external and internal integrations with SAP.
• Act as the SAP business representative when engaging with vendors partners and customers who interface directly with the SAP landscape.
• Translate business and integration requirements into clear SAP interface needs supporting end-to-end delivery from requirement through implementation.
• Support issue resolution for SAP interfaces impacting order processing commercial flows or customer services.

Continuous Improvement & Digital Transformation

• Identify opportunities to simplify standardise and digitise business processes using SAP S/4HANA capabilities.
• Act as a champion for continuous improvement proposing enhancements that drive efficiency scalability and customer experience improvements.
• Support the business in adopting new SAP functionality and evolving ways of working.
• Contribute to shaping the future SAP roadmap for PDx USCAN Radiopharma.

Quality Compliance & Governance

• Ensure SAP changes adhere to GE HealthCare Quality Management System validation requirements and applicable regulatory standards.
• Work with IT Quality and Validation teams to ensure appropriate documentation testing and approvals are completed.
• Comply with all Quality Compliance and Data Integrity requirements and complete mandatory training within required timelines.
• Proactively identify and escalate quality or compliance risks and support corrective actions.

Qualifications & Experience

Required

• Bachelors degree (or equivalent experience) in IT Business Engineering Science or a related discipline.
• Strong hands-on experience working with SAP ECC and SAP S/4HANA in a business-facing role.
• Demonstrated experience supporting Sales Commercial and Customer Service processes within SAP (e.g. Order-to-Cash).
• Proven ability to translate business requirements into SAP functional specifications.
• Experience working on SAP transformation or migration programmes preferably ECC to S/4HANA.
• Experience working with SAP interfaces and integrations including coordination with vendors and external partners.
• Excellent communication skills with the ability to engage effectively with business leaders IT teams and external partners.

Preferred

• Experience in life sciences healthcare pharmaceutical or radiopharma environments.
• Exposure to regulated systems and validated SAP landscapes.
• Experience operating within global SAP templates and governance models.

Personal Attributes

• Self-starter with a strong sense of ownership and accountability.
• Proactive detail-oriented and comfortable managing multiple priorities.
• Strong problem-solving mindset with the ability to operate in complex environments.
• Collaborative customer-focused and able to influence across functions.
• Passionate about digital transformation and business impact through technology.

Eligibility Requirements

• Fluent English (written and spoken).
• Valid work authorisation for the country of employment.

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.

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Additional Information