Genesys Cloud CXEngineering

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Genesys Cloud CX: Experience in designing and supporting Genesys CX CCaaS platforms including IVR flows call routing and reporting.
Cisco UC Suite: 5 7 years of experience with Cisco Unified Communications Manager (CUCM) Unity Connection and Cisco SBC
Microsoft Teams Calling: Experience in configuring and managing Teams Phone System Direct Routing and integration with SBCs.
Strong understanding of SIP RTP QoS and VoIP protocols.
Experience with voice gateways routers and SIP trunking.
Good knowledge of routing and switching in Cisco environments.
Experience with LAN/WAN circuits: PRI SIP MPLS T3 FXO FXS.
Knowledge of protocols: SIP MGCP H.323 SCCP

Genesys Cloud CX: Experience in designing and supporting Genesys CX CCaaS platforms including IVR flows call routing and reporting. Cisco UC Suite: 5 7 years of experience with Cisco Unified Communications Manager (CUCM) Unity Connection and Cisco SBC Microsoft Teams Calling: Experience in...