Client Service Rep (BOS)

Boston, NH - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Client Service Rep (BOS)
Location (On-site Remote or Hybrid): Boston MA (hybrid)
Contract Duration: Contract until 10/30/2026

JOB DESCRIPTION
Working under direct supervision the Client Service Representative is an entry level position responsible for monitoring client custody operations and service levels. The Client Service Representative also assists more senior team members with client conversions reporting and analyses.

Client Service and Inquiry Response

Proactively respond to custody related client inquiries on a daily basis.
Work with internal departments to prioritize and resolve client requests and deliverables.

Technology and Innovation

Utilize relevant internal technology solutions to effectively manage client inquiries.
Introduce and familiarize clients with new technology automation tools and products.

Risk Management and Control

Introduce and familiarize clients with new technology automation tools and products.
Assist in maintaining and reporting on client service related metrics.
Participate in team based project work and audits.
Complete monthly reporting requirements.

Education level and/or relevant experience(s)

BA/BS degree or equivalent work experience.

Job Title: Client Service Rep (BOS) Location (On-site Remote or Hybrid): Boston MA (hybrid) Contract Duration: Contract until 10/30/2026 JOB DESCRIPTION Working under direct supervision the Client Service Representative is an entry level position responsible for monitoring client custody operat...