Microsoft Dynamics CRM & Field Service

Product Manager - Microsoft Dynamics CRM & Field Service

$75 pr hr on C2C

Candidates with 12-month validity

Houston-TX: Onsite work

Look for Nearby candidates

Must have : Product Manager /Microsoft Dynamics CRM & Field Service

Product Manager - Microsoft Dynamics CRM & Field Service

We are looking for a dynamic and experienced Product Manager to lead the vision strategy and delivery of Microsoft Dynamics CRM and Field Service modules. This role requires strong collaboration with cross-functional teams stakeholder engagement and a deep understanding of product lifecycle management to drive business value and user satisfaction.

POSITION GENERAL DUTIES AND TASKS :

Key Responsibilities

Own and drive the product vision and roadmap for Dynamics CRM and Field Service aligning with organizational priorities

Manage and prioritize the product backlog based on business value customer feedback and strategic goals

Engage with internal and external stakeholders to gather analyze and refine requirements

Collaborate closely with development and QA teams to:

Define clear acceptance criteria

Ensure high-quality delivery aligned with expectations

Monitor product performance usage and adoption metrics and recommend improvements

Lead release planning including sprint planning and go-live coordination

Facilitate continuous feedback loops to drive product enhancements and innovation

Ensure alignment between business needs and technical implementation

Required Skills & Experience

8Years of Strong background in IT project/program management preferably with exposure to:

Microsoft Dynamics CRM

Dynamics 365 Field Service

Excellent communication and stakeholder management skills with the ability to bridge business and technical teams

Proven ability to manage multiple priorities in a fast-paced evolving environment

Experience with Agile and Waterfall methodologies

8Years of Hands-on experience with tools such as:

Azure DevOps

Jira or similar work management tools

Strong analytical and problem-solving abilities

Preferred Qualifications

Experience working on Dynamics 365 implementations or enhancements

Understanding of customer service operations or field service processes

Exposure to product analytics and KPI tracking

Experience in cross-functional and global team environments

Key Competencies

Product ownership and strategic thinking

Stakeholder engagement and communication

Adaptability and prioritization

Collaboration and team-oriented mindset

Continuous improvement and innovation focus