Client Delivery Director

Position: Client Delivery Director

Location: Remote

Job Summary

HVAC Domain Expert Digital ERP & Enterprise IT Transformation

We are seeking a senior HVAC industry domain expert with hands on experience at large HVAC OEMs such as Trane Technologies (preferred) or similar organizations (Carrier Daikin Johnson Controls Lennox). This role will bridge business IT and digital transformation working closely with CIO CDO and Business Unit IT leaders to drive large scale ERP digital and platform modernization initiatives.

This is a credibility role-someone who has been inside an HVAC enterprise understands how decisions are made and can translate strategy into execution.

Section Title: Key Responsibilities
Key Responsibilities
Domain & Business Leadership

• Act as the HVAC industry domain authority for enterprise IT ERP and digital programs
• Translate HVAC business processes (manufacturing supply chain service parts dealer channels) into technology requirements
• Provide industry-informed guidance on operating models KPIs and modernization priorities

Executive & IT Stakeholder Engagement

• Work closely with CIO CDO and VP-level IT leaders to shape and execute transformation roadmaps
• Partner with Business Unit IT leaders (Commercial HVAC Residential HVAC Supply & Service)
• Support executive decision making with context tradeoffs and industry best practices

Technology Transformation

• Advise on ERP strategy (SAP / Oracle / D365) and enterprise application modernization
• Enable core IT Digital alignment (ERP data platforms connected systems analytics)
• Guide legacy-to-modern transitions across enterprise systems and digital platforms

Strategic Enablement

• Support account strategy pursuits and solution shaping with HVAC specific credibility
• Mentor internal teams on HVAC domain nuances buying behavior and governance
• Act as a trusted advisor-not a sales overlay