Country Manager, Malaysia

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

The role

We are looking for an experienced Country Manager Malaysia to further grow and deepen our Malaysia business. This is a highimpact visible role ideal for commercial and strategy leaders who enjoy driving growth strengthening market position and leading crossfunctional teams.

Reporting to our Head of SEA Expansion you will own the Malaysia P&L and overall country strategy spanning gotomarket regulatory and licensing partnerships and team buildout. You will work closely with regional and global leadership to turn Malaysia into one of Airwallexs flagship markets in Southeast Asia.

What youll be doing

Shape and execute the Malaysia country strategy

• Develop and deliver the overall Malaysia country strategy including team structure product focus gotomarket approach operational model and local partnerships.

• Conduct deep market analysis to identify priority customer segments use cases and verticals for Airwallexs product suite (Business Account Payments Cards embedded finance APIs etc.).

• Lead growth initiatives such as new segment penetration product expansion and optimization of existing channels and partnerships.

• Partner with internal Legal Risk and Compliance teams to support ongoing regulatory and licensing needs as the business scales in Malaysia.

• Ensure Airwallexs products and operations meet local regulatory requirements while preserving speed and customer experience.

Drive commercial growth and client acquisition

• Own delivery of commercial targets for Malaysia including revenue GP TPV and new customer acquisition.

• Build and deepen partnerships with local financial institutions and fintechs (e.g. regional banks payment players platforms) to expand distribution and cocreate differentiated solutions.

• Support and coach local sales and partnerships teams to originate negotiate and close enterprise and SME deals including complex multistakeholder opportunities.

• Build a strong industry network across banks fintechs regulators and ecosystem partners to generate insight identify emerging opportunities and position Airwallex as a leading player in Malaysia.

Be the bridge between Malaysia and regional / global leadership

• Work closely with regional and global leadership to align on strategy priorities and investments for Malaysia.

• Represent Malaysia in regional planning ensuring local customer needs and regulatory considerations are reflected in product and GTM roadmaps.

• Track and report country performance pipeline and key initiatives on a regular basis highlighting risks opportunities and recommended actions.

• Collaborate with global functional teams (Product Engineering Operations Marketing Finance LRC) to localise products and processes for Malaysia.

Build lead and scale the local team

• Build and scale a highperforming local team across sales partnerships and supporting functions including recruitment onboarding coaching and performance management.

• Shape a strong team culture anchored in high ownership datadriven decision making and a bias to action.

• Create clear goals operating rhythms and ways of working to enable the team to execute at pace in a fastmoving environment.

• Coach and develop future leaders within the Malaysia team ensuring strong succession and bench strength for key roles.

Skills and experience youll bring

• 8 years of relevant experience in management consulting investment banking corporate strategy venture capital or banking with significant exposure to payments fintech financial services or banking and to management / strategy / business development work.

• 5 years of experience working in Malaysia with a strong understanding of the local financial services and/or fintech ecosystem (e.g. banks PSPs card schemes regulators digital banks platforms).

• Proven leadership experience with direct reports and/or P&L responsibility and a track record of leading complex multistakeholder projects or teams.

• Experience in enterprisegrade business development and sales including delivering against sales KPIs/OKRs is a strong plus.

• Prior experience as a country manager or in driving growth strategy for a geography or business line is a strong advantage.

• Fluent in both Malay and English with excellent communication presentation and stakeholder management skills.

• Strong analytical and strategic thinking skills with a history of datadriven decision making and problem solving.

• Ability to thrive in ambiguous fastpaced highgrowth environments balancing strategic thinking with handson execution.

• Entrepreneurial mindset with high levels of ownership resilience and adaptability and a passion for building and scaling new businesses.

Who you are

This role is ideal for someone who:

• Enjoys combining strategy execution and team leadership and wants the mandate to sharpen the strategy scale the team and accelerate growth in one of the regions highestpotential markets.

• Is excited by the opportunity to build a business in a new market working closely with senior stakeholders across Southeast Asia and globally.

• Operates as a builder and owner not just an operator comfortable rolling up their sleeves while setting the vision for the next phase of growth.

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Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

Manager