Digital Transformation Operations Manager 12M FTC
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Job Location:
Nottingham - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Role: Digital Transformation Operations Manager
Contract: 12m Fixed Term Contract
Shift pattern: Full Time
Location: Nottingham
Closing date: 3rd April 2026
Recruitment Partner: Matthew Nelligan
What youll be doing
Were looking for a highly organised proactive Digital Transformation Operations Manager to help a highperforming analytics function run smoothly. You will bring structure to our planning and delivery rhythms align demand with capacity and keep our ways of working clear and inclusive so we can deliver brilliant outcomes for colleagues and customers.
Youll also help shape the voice and identity of our analytics team. By bringing a creative flair to how we communicate youll design clear engaging and inclusive narratives visuals and updates. These will make our work easy to understand across the organisation. You will report to the Head of Digital Analytics and partners with Analytics Managers a Lead Analyst a Data Scientist Data/Visualisation Engineers and a large Data Collection & Tagging team. You wont manage people directly but you will be the operational backbone that helps everyone succeed.
Key responsibilities
Run the single front door for analytics work: manage intake triage and prioritisation so the team focuses on the highestvalue outcomes.
Maintain a rolling 12month resource and capacity forecast highlighting constraints and options (reprioritise sequence or request additional support).
Manage JIRA governance for the analytics function: clear workflows statuses conventions and reliable reporting/dashboards.
Lead the operational schedule: planning cycles standups crossteam dependency reviews and progress reporting to partners.
Oversee vendor and procurement operations (renewals POs invoices) so tools and partners remain available and costeffective.
Publish simple accessible operational dashboards so stakeholders can see backlog health capacity and progress at a glance.
Communicate clearly and inclusively with multiple partners setting expectations early about what will be delivered and when.
Align analytics capacity and plans with wider product/technology roadmaps and where relevant programme milestones with Digital Project Managers.
What youll need to have (our must-haves)
Experience in resource planning capacity modelling or operational planning in a digital technical or analytics environment.
Handson experience using and administering JIRA (or similar workflow tools) with an eye for data quality and usability.
Strong organiser and facilitator who can bring structure to fastmoving environments and keep work flowing.
Clear inclusive communicator who turns complexity into clarity for a wide range of stakeholders.
Comfortable coordinating crossfunctional work and removing daytoday blockers.
Experience managing operational processes such as vendor renewals purchase orders and invoices.
A continuousimprovement mindset: curious pragmatic and focused on making it easier for teams to do their best work.
It would be great if you also have
Experience working with digital analytics data engineering or BI teams and their tooling.
Familiarity with agile or kanban practices and common delivery metrics (e.g. cycle time WIP).
Understanding of SaaS licencing models and vendor usage tracking.
Background in retail ecommerce or large digital environments.
Where your brilliance can take you
Progression into Analytics Operations Lead Delivery Lead Product Operations or Programme Delivery roles with opportunities to broaden into Digital Transformation Data Governance or Tooling Strategy as the function matures.
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Exclusions may apply eligible roles only. Please note any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots:
At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots with you we change for the better.
Whats next:
If Successful one of our Talent Partners will be in touch to discuss your application and go through the process with you.
Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service) PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Keywords
Run the single front door for analytics work: manage intake triage and prioritisation so the team focuses on the highestvalue outcomes.
Maintain a rolling 12month resource and capacity forecast highlighting constraints and options (reprioritise sequence or request additional support).
Own JIRA governance for the analytics function: clear workflows statuses conventions and reliable reporting/dashboards.
Required Experience:
Manager
Key Skills
- User Interface
- Competitive Analysis
- New Technologies
- Business developments
- Communication
- Content Management System
- Market Research
- Internet
- Youtube
- Digital Assets
- Digital strategy
- Social Channels
- Digital Forensics
- A/B Testing
- Analytics
About Company
We’re always looking for people who care; people who go the extra mile to change things for the better for our customers, patients and team members. Whether you're looking for a particular opportunity, or maybe you’re not too sure which role you’ll want to apply for – you’ve come to t ... View more
