Head of Compliance | Operations & Outsourcing

PURPOSE OF THE JOB

We are seeking a senior leader to drive the growth and evolution of Ocorians regulatory and compliance consultancy services across our key jurisdictions. This role is central to delivering our commercial strategy expanding our client base and strengthening our technologyenabled compliance solutions. 

You will lead the development of our compliance consulting proposition with a particular focus on growing retainer income among smaller asset management firms and enhancing outsourced operational compliance support for larger clients. Working through a matrixed team structure including direct reports and a Mauritiusbased shared services team you will ensure highquality service delivery and scalable operational capability. 

A core part of the role is shaping and refining our product and service catalogue to align with the business line strategy and the wider Ocorian Group growth agenda. You will champion innovation operational excellence and clientcentric service design to position Ocorian as a marketleading provider of regulatory and compliance solutions. 
 

MAIN RESPONSIBILITIES 

• Lead and promote Ocorians compliance operations offering across key markets. 
• Drive retainer revenue growth through strong pipeline development and client engagement. 
• Own the Compliance Operations retainer revenue target ensuring sufficient pipeline and conversions to maintain team utilisation across the operations team fee-earners. 
• Shape and deliver the gotomarket strategy for Compliance Operations services. 
• Oversee prescribed roles services (MLRO Deputy MLRO CCO) to ensure consistent quality across jurisdictions. 
• Line management of the London compliance operations team and Guernsey Luxembourg and Mauritius regulatory consulting prescribed roles services teams. 
• Build and maintain trusted relationships with clients prospects and intermediaries. 
• Provide supportive leadership to multilocation teams fostering collaboration and high performance. 
• Ensure highquality client delivery acting as the senior escalation point for complex issues. 
• Champion the development and effective use of our compliance support technology platform. 
• Collaborate with internal teams to enhance service delivery and identify crosssell opportunities. 
• Stay informed on developments in RegTech FinTech and AI to strengthen our proposition. 

Qualifications :

KNOWLEDGE SKILLS AND EXPERIENCE

• Solid understanding of regulatory and risk frameworks for financial services with practical consulting experience.   
• Ability to build and lead effective teams across multiple jurisdictions in a collaborative matrixed environment. 
• Strong business development experience in the UK and at least one other key market (HK Singapore Channel Islands US or UAE). 
• Proven focus on delivering highquality client service and developing longterm client relationships. 
• A growth mindset with curiosity adaptability and enthusiasm for continuous learning. 
• Naturally collaborative working well across teams and sharing success openly. 
• Strong clientcentric approach committed to delivering meaningful value. 
• Resilient and deliveryfocused able to maintain momentum under pressure. 
• Committed to inclusion and fostering a team culture where diverse perspectives are respected. 

Additional Information :

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC Clients are at the centre of our world and were committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS We aim high. We think and act globally seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple efficient and effective.
• We are COLLABORATIVE With a curious mindset we ask the right questions to get to the right solution for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL We behave with integrity at all times and assume positive intent building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if theres anything we can do to make the process easier for you. You can reach us at .

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

Remote Work :

No

Employment Type :

Full-time