Order Fulfillment Specialist

• Huntsville
• On-site

Job Description

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications.

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier safer and more enjoyable.

We are a journey of continuous growth now looking for our next star a passionate Order Fulfillment Specialist. This position reports to (Hiring Leader Title) and will work in Huntsville.

About the position

As an Order Fulfillment Specialist of the Huntsville team you will support the management of finished goods inventory as well as the logistics and customer service functions within the department.

Your main responsibilities

• Will be responsible for receiving and entering customer orders and processing the order through the shipping and invoicing processes in an accurate and timely manner.
• Will assist in picking product from the finished goods stockroom location.
• General responsibilities include verification of staged finished goods to pick lists preparing and prioritizing product for shipment communication of shortages to appropriate personnel investigation of inventory count discrepancies and sorting or restocking as required.
• Communicate clearly with customers verbally (over the phone) and in written communication (email)
• Complete all stages of the order fulfillment process including accurately receiving and entering sales orders picking checking packing and shipping orders as required
• Replenish and maintain inventory cleaning and straightening fulfillment center area and assisting with other projects as needed
• Perform daily cycle counts and physical inventory
• Audit investigate and record inventory discrepancies
• Responsible for the completeness and correctness of all orders filled and shipped
• Meet department KPI standards (productivity quality cost and pick time)
• Meet or exceed company standards for productivity
• Initiate action to prevent the occurrence of product process or quality system nonconformance
• Identify and record any problems relating to the product process or quality systems
• Conduct operations in a manner that promotes safety
• Comply with OSHA and MSDS Standards
• Strive to develop and implement continuous improvement into all product process or quality system
• Maintain a clean neat and orderly work area using the principles of 5S
• Duties must be performed timely and accurately in a safe manner that achieves department productivity quality and cost targets while maintaining good housekeeping using the principles of Lean Manufacturing 5S principles.

What do we offer

You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous which gives you great possibilities to evolve with the company.

• Medical/Dental/Vision Insurance
• Working in a 1st shift Mon - Friday climate-controlled environment
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact