Sr. Support Analyst
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Job Location:
Midland, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description:
Permian Resources (NYSE: PR) is currently seeking a Sr. Support Analyst reporting to the Infrastructure Manager in Midland Texas. This position will be responsible for providing technical support and light system/ network administration in the Midland office. The ideal candidate will have strong technical as well as communication skills and be able to contribute his/her expertise while working on multi-disciplinary team in a fast-paced environment.
General Responsibilities
Provides front-line PC Network and Telephony support to users
Administrative tasks (AD GPO file permissions etc.) with guidance as required
Basic network troubleshooting skills (DNS DHCP traceroute IP subnetting VLAN Ethernet)
Understanding of end-user support for M365 platform and applications (Teams SharePoint OneDrive OWA)
Owns support of AV equipment in conference rooms
Uses and maintains OS and application deployment services (SCCM)
Maintains inventory and assists in establishing recommendations for equipment procurement
Drives to complete work efforts in a fast-paced environment with competing priorities
Customer centric and positive attitude toward customer issues.
Demonstrates a strong troubleshooting methodology
Identifies suggests plans implements and documents potential procedural improvements with guidance as required
Follows and helps to develop repeatable procedures for successful deployment and administration of IT assets
Collaborates with other IT team members
Minimum Qualifications
Knowledge of Windows Operating systems
Knowledge of basic computer hardware including laptops printers and cell phones
Three (3) years experience in IT or a related discipline
Preferred Qualifications
Bachelors degree from an accredited institution in Computer Science Information Systems Business Management or a related discipline
Help Desk experience
Permian Resource is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Required Experience:
Senior IC
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
About Company
Permian Resources is an independent oil & natural gas company focused on generating outsized returns through the acquisition, optimization & development of oil & liquids-rich natural gas assets.
