Senior Technical Business Analyst – AI Search & Digital Experience

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Senior Technical Business Analyst AI Search & Digital Experience

Position Summary:

Are you passionate about delivering intelligent AI-powered search experiences that transform how users interact with information

We are seeking a highly skilled Senior Business Analyst to spearhead the implementation of our next-generation external search engine for . This role is crucial in leading the transformation of the customer search experience leveraging advanced search technologies to improve product discoverability and support our customers and partners in finding the right information quickly and efficiently.

Your team

NXP IT is well recognized as a modern IT organization with a DevOps way of working. We are a diverse and high energy team fostering a culture of collaboration innovation and continuous improvement.
Within Global Sales and Marketing IT we focus on enhancing internal and external applications that support the Sales and Customer journey. We work closely with business teams on strategic process improvements developing the next generation capabilities to provide a best-in-class digital experience.
GSM IT works with vendor partners including software developers and project leads to design and implement easy to use customer-ready solutions leveraging SaaS cloud services and custom development where needed.

Job Responsibilities:

Manage Global Sales & Marketing IT Digital Transformation projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget delivery
Collaborate and partner with business and IT in defining preparing and executing projects and change programs
- Gather and analyze business requirements
- Understand the needs of the business on a strategic and operational level
- Develop overall project plans and approach in collaboration with the business team
- Develop high-level functional design and create business workflows and user flows as needed
- Analyze varying solutions and recommend strategy with an eye on automation AI/ML functionality cost technology and value as appropriate
- Mitigate risks and address project obstacles as needed
- Drive implementation with the onshore/offshore software development team
- Effectively engage and communicate with project team management project stakeholders and business team to share project status and identification/resolution of any project issues
- Conduct IT acceptance testing and coordinate testing with users
- Coordinate project deployment with the release management team
May be responsible for sourcing negotiations and managing outside vendors
Collaborate with the marketing team to develop strategies for optimizing content for improved search results and user engagement.
Monitor and report on key performance indicators (KPIs) related to search effectiveness user satisfaction and impact on lead generation and customer support efficiency.

Qualifications:

Required Experience:

BS or MS degree in Project Management Computer Science or related technical discipline
5 years of experience as a Business Analyst and IT project management preferably with enterprise search or AI/ML-driven platforms.
Strong understanding of search technologies semantic search concepts and AI/ML concepts including GenAI and LLMs.
Excellent communication with good presentation skills and ability to work with a geographically dispersed multi-cultural team
Strong knowledge of software development fundamentals crossing all phases of the software development lifecycle: requirements analysis design prototyping development testing implementation
Experienceusing Agile methodologies and familiarity with Agile project management tools (Jira Service Now)
Familiarity with user experience (UX) design principals particularly in sales and marketing applications.
Excellent analytical and problem-solving skills with a focus on enhancing digital user experiences

Preferred Qualifications:

Experience with natural language processing (NLP) and machine learning concepts applied to search optimization
Knowledge of semiconductor industry terminology products and customer needs
Understanding of accessibility standards and their application to search interfaces

If you are interested in transforming the digital experience for NXPs customers and partners we want to hear from you. Join us in shaping the future of !

More information about NXP in the United States...

NXP is an Equal Opportunity/Affirmative Action Employer regardless of age color national origin race religion creed gender sex sexual orientation gender identity and/or expression marital status status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal state or local addition NXP will provide reasonable accommodations for otherwise qualified disabled individuals.

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Senior Technical Business Analyst AI Search & Digital ExperiencePosition Summary:Are you passionate about delivering intelligent AI-powered search experiences that transform how users interact with informationWe are seeking a highly skilled Senior Business Analyst to spearhead the implementation of...