Technical Production Artworker
Share
Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
MOO set out to shake up the world of print back in 2006. And weve come a long way since. Today were a 400 strong team (were thinking of getting matching jackets) who create print and digital products for companies of all sizes from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London UK while we also have premises in the US youll find us in Boston MA as well as East Providence RI and Denver CO and now in Cape Town South Africa!
At MOO we dont just print business cards; we help people make their mark on the world. We believe great design is for everyone and our goal is to help customers achieve that.
Because our customers upload a wide variety of file types we are seeking a creative and enthusiastic Technical Production Artworker to join our fast-growing Customer Service team. This is an interim (12 months) entry-level contract role in our Cape Town hub for a production-minded artist who enjoys the detective work of fixing files.
You will be the final line of defense ensuring that low-resolution or incorrectly formatted files are corrected to meet our premium print standards before they hit the press.
The hours will be Monday- Friday
March - November 5pm-1:30am SAST
November to March 6:00pm-2:30am SAST
Responsibilities
- High-Volume File Correction: Execute core print production by preparing print-ready files setting bleeds crops and correct color profiles
- Technical Troubleshooting: Gathers and analyzes job information to identify and fix common production problems like low-resolution images missing fonts or incorrect file setups
- Quality Control & Editing: Review items flagged for manual quality controlspecifically for paper and branded merchandiseperforming text edits and layout revisions to meet MOO standards
- Efficiency under Pressure: Manage a high-volume personal workload ensuring daily tasks and milestones are met under tight deadlines
About You
- Problem Solver: You can independently resolve standard file errors or escalate complex issues for guidance when necessary
- A Technical Artistry Mindset: You have a sharp visual eye and can spot a typo a low-res pixel or a misaligned image from a mile away
- Adobe Expert: You are highly comfortable with Adobe Creative Suite (Illustrator Photoshop InDesign) and can quickly learn our CRM (Zendesk) and internal backend systems
- Collaborative Spirit: You enjoy participating in team standups and 1:1s to help the team keep up with high customer demand
Nice to Haves
- Previous work in an ecomm quality control production enviornment
Whats it like to work at MOO
MOOs the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success while also recognising the importance of a healthy work/life balance.
Thats why we offer 19 days holiday rising by one day for each year here (for 5 years) a matched pension scheme and paid parental leave. Well offer you private healthcare and life insurance. We also offer flexible work schedules with hybrid and remote working for certain roles.
Diversity Statement
We are working hard to create a representative inclusive and super-friendly team because we know that different experiences perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesnt discriminate on the basis of race colour religion or belief gender national origin age sexual orientation marital status disability or any other protected class.
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore wed like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it wont in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential it is only used to better our inclusion and diversity submitting this information you consent to MOOs processing of it for these purposes.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Key Skills
- B2C
- ABAP
- Fpga
- Front Office
- Body Care
- Insurance Sales
About Company
Online printing services to create high-quality business cards, stickers, postcards, and more. Professional custom printing by MOO, the best online print shop.
