Business Manager (Chief of Staff) Ireland

The Vanguard Group

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profile Job Location:

Dublin - Ireland

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

The Business Manager Vanguard Ireland Executive Office supports effective leadership governance and external positioning of Vanguard Ireland.

The Business Manager Vanguard Ireland Executive Office plays a critical role in supporting the effective leadership governance and external positioning of Vanguards Ireland platform. Reporting into the Ireland Executive Office and working closely with the Ireland CEO this role sits at the centre of governance and oversight crew and culture and market engagement.

The role combines rigorous executiveoffice management (board materials governance cadence standards and discipline) with countrylevel business support acting as a trusted partner to the Ireland CEO in running the daytoday rhythm of the Ireland organisation and representing Vanguard professionally across internal and external forums.

Working with the Ireland CEO and Executive Office

The role works in close partnership with the Ireland CEO (currently Lisa Harlow) and her Executive Office. The Business Manager acts as an extension of the CEOs office ensuring priorities are executed governance is tight and the Ireland platform presents with clarity professionalism and credibility internally and externally.

Core Responsibilities

Governance Oversight & Executive Office Standards

  • Own the endtoend preparation of board and committee materials including agendas board packs minutes and action tracking ensuring high standards of quality accuracy and consistency.
  • Build and maintain a disciplined governance cadence across Ireland legal entities committees and executive forums.
  • Act as a gatekeeper for executiveoffice documentation setting and enforcing standards on content format and readiness.
  • Track decisions actions and followups arising from boards and senior forums ensuring closure and accountability.

Country & Crew Leadership Support

  • Support the practical running of the country on behalf of the Ireland CEO including:
  • Engagement with crew networks and resource groups
  • Hosting and coordination of senior visitors
  • Act as facilitator across senior leaders in Ireland helping ensure alignment communication flow and visibility of priorities.

Market & External Engagement - Support and prepare the Ireland CEO for external engagement including meetings with:

  • Central Bank of Ireland
  • Government and political stakeholders
  • Industry bodies and market forums
  • Prepare highquality briefing materials talking points and followups for external meetings.
  • Where appropriate represent Vanguard physically in Dublin and the Irish market strengthening Vanguards profile and relationships.

Business Management & Execution

  • Translate strategic priorities into practical execution plans tracking progress and surfacing risks or gaps.
  • Operate confidently across a matrix environment coordinating with European leadership global functions and Ireland legalentity stakeholders.
  • Be prepared to pivot across tasks from detailed document review to seniorlevel preparation while maintaining consistently high standards.

Experience & Profile

  • Strong experience in an executive office business management chiefofstaff or governancefocused role within a regulated or complex organisation.
  • Demonstrated capability in governance board support and executivelevel administration with genuine attention to detail.
  • Comfortable operating as a trusted partner to a senior executive balancing discretion with constructive challenge.
  • Experience in financial services regulation or a highly regulated environment strongly preferred.
  • Credible communicator with the judgement to engage confidently with senior internal and external stakeholders.
  • Willingness to be handson: this is not a purely strategic or purely administrative role

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.


Required Experience:

Senior IC

The Business Manager Vanguard Ireland Executive Office supports effective leadership governance and external positioning of Vanguard Ireland.The Business Manager Vanguard Ireland Executive Office plays a critical role in supporting the effective leadership governance and external positioning of Va...
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Key Skills

  • Compliance Management
  • Customer Retention
  • Quality Assurance
  • Customer Service
  • Extensive Knowledge
  • Account Management
  • Front Office
  • Telephone Calls
  • Needs Analysis
  • Cold calls
  • Business Relationships
  • Customer Complaints
  • Sales Goals
  • Sales Process
  • New Clients

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