TSC Route Planning and Dispatch Specialist

THIS POSITION IS FOR HOURS 8 PER DAY AT 180 DAYS PER YEAR.

PAY FOR POSITION: PSE Salary Schedule Level 12 - $ 37.71

GENERAL SUMMARY
Under the direction of the Dispatch/Router Coordinator the TSC Route Planning and Dispatch Specialist is responsible for the coordination of assignments on regularly scheduled routes special events and field trips necessary to meet the compliance of time schedules and for safe and efficient transportation operations. The position includes computerized route planning to develop and revise bus routes; monitor and respond to operational needs in real time and assist with emergencies; and provide essential communication to drivers schools families and district staff.

ESSENTIAL JOB FUNCTIONS
and communicates face-to-face and via two-way radio including bus stop information route data directions or other pertinent information to assist drivers and assistants.
the assignment of bus drivers and bus assistants and equipment to ensure optimum use of resources. To include; home to school special education and field transportation for the purpose of meeting organizational needs and goals.
student routes updates student route/schedules makes necessary routing updates and coordinates student home to school general education and special education routes for the purpose of meeting the transportation needs of students and the goals of our school district. Maintains necessary documentation and data to support the transportation needs of students. Revises routes during shortages or unexpected changes.
optimal reports and map-based visualizations. Assists with route bidding and the packaging of routes.
Special Needs transportation requirements including IEP and 504 guidelines.
STARS counts and state reporting requirements.
snow routes and weather-related adjustments.
recommendations to the routing coordinator regarding residential development and boundary changes and regarding road closures that may affect bus routes.
information concerning routes stops schedules safe riding practices late arrivals and departures rules and regulations to the community and schools. Providing real-time operational updates to staff and families.
911 to arrange emergency support in the event of an accident breakdown or medical emergency. Communicates with mechanics equipment damage and bus breakdowns.
substitute drivers and assistants with input and instruction as needed. Provides training as needed while the substitute is learning the new role. Uses GPS supports and fleet tracking systems to assist drivers.
district-supported systems to communicate late buses with schools and families.
a multiple-line phone system and maintains knowledge of hardware software network hardware/software and network standards as necessary for Transcribe and Tyler Technology.
and promote excellent public relations and customer service with district staff parents schools and community members.

OTHER FUNCTIONS:
serve on various district committees and /or departmental work teams. Models appropriate and cooperative behavior including confidential information consistent with district ethical guidelines.
related duties consistent with the scope and intent of the position and other duties as assigned by district administration.
professionalism sound judgment and independent decision-making.

MINIMUM QUALIFICATIONS

Education and Experience
High school diploma or equivalent.
Education training skills and experience necessary to carry out the assignments with two (2) years of dispatching and or routing experience desirable; Experience working with school bus routing/dispatch systems district geography and transportation regulations preferred. Washington State Pupil Transportation Management Certificate desirable.

Required Knowledge Skills and Abilities
Strong written and oral communication skills
Ability to manage multiple priorities under pressure while maintaining confidentiality.
Demonstrated ability to operate computer systems and to learn computer mapping and required application programs.
Transportation software Microsoft Office Google Workspace Google Docs and district systems.
Working knowledge of Special Needs procedures Individual Education Plan (IEP) 504 Plan equipment required for individual need of student within the Federal Motor Vehicle Safety Standard (FMVSS) and effectively route students within WACs and RCWs guidelines for special needs transportation including Title I Extended School Year (ESY) routes and additional summer routes as needed preferred.
Strong communication organization and problem-solving skills.
Skill in coping in a stressful environment and de-escalating situations.
Adaptability in shifting priorities and responding to emergent situations.
Culturally responsive and respectful of diverse individuals and perspectives.
Ability to maintain regular and punctual attendance.

Licenses/Certifications/Special Requirements
Valid Washington State Commercial Drivers License Class B with Passenger and School Bus Endorsement and removal of air brake restriction preferred.
Current and valid medical examiners certificate or ability to obtain within three (3) months preferred.
Valid First Aid and CPR Certificates.
Requires fingerprinting and a background check.


REPORTING RELATIONSHIPS
This position reports to the Dispatch/Routing Coordinator.

PHYSICAL DEMANDS
Generally sedentary in nature; occasionally stand and walk; intermittently kneel crouch crawl stoop bend and twist at the waist and reach overhead; sit for long periods of time. Hear and speak to communicate in person before groups and over the telephone. Manual dexterity of hands and fingers to include repetitive keyboarding grasping and reaching to operate a computer keyboard mouse and/or standard office equipment. Visual acuity to perceive color depth distance size and visual field to operate a motor vehicle.

WORKING CONDITIONS
Work is primarily performed in an office environment where noise distractions and a lack of privacy may be present. Operate a motor vehicle including buses. Exposure to traffic dust road noise exhaust fumes and extremes of temperature. May encounter members of the public who are angry upset or hostile. Communicates with individuals representing a variety of cultural backgrounds and who may have limited English language proficiency. May be called upon to perform or assist in emergency care or first aid with potential exposure to bloodborne pathogens. Must wear personal protective equipment when necessary.

UNIT AFFILIATION
Transportation

CONDITIONS
The preceding list of essential functions is not exhaustive and may be supplemented as necessary.

WAGES AND BENEFITS
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Salaries/Wages
Insurance
Retirement Plans
Paid Time Off or Vacation
Paid Holidays
Other Compensation

Non-Discrimination Policy

Bethel School District does not discriminate in any programs or activities on the basis of sex race ethnicity color religion creed national origin sexual orientation gender identity gender expression homelessness immigration or citizenship status disability neurodivergence the use of a trained dog guide or service animal age and honorably discharged veteran or military status and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Compliance / Gender-Inclusive Schools Coordinator Debbie Carlman 253.800.2019; Title IX Coordinator Mel Boyd 253.800.2029; and 504 Coordinator Melissa Munson-Merritt 253.800.2301. All individuals may be reached at this address: 516 176th Street East Spanaway WA 98387. Title IX inquiries may also be directed toward the U.S. Department of Education Office for Civil Rights (OCR). Information about the nondiscrimination and sex-based discrimination policies and grievance procedures and how to report a concern or complaint:

Application Procedure:
Apply online