Art Director, Delivery Training & Programs Content Design

Content Lab is the creative and content engine within Amazons Delivery Training and Programs team. We meld UX and Adult Learning principles to strategize develop and maintain the Integrated Delivery Training Curriculum preparing hundreds of thousands of Delivery Associates (DAs) each year across AMZL AMXL MMRO and RSR operations. Through data-driven experimentation we continuously push boundaries to elevate the training experience for our customer: the DA Trainee.
Our Design team owns brand and visual design across the Delivery Training Organization producing consistent high-quality experiences that show up for DAs every day across North America. We value craft accuracy and the ability to execute at scale without sacrificing standards.
Were looking for an Art Director who thrives in a hands-on production environment and brings both creative skill and operational discipline to their work. Youll partner closely with the Design Manager and Design team to produce branded large-format graphics for Delivery Training classrooms and environmental graphics for stations across the NA market. This role is equal parts creative thinker and reliable executor someone who can concept with confidence and build with precision.


Key job responsibilities
Partner with the Design Manager operations teams and agency partners to develop and produce branded large-format graphics for training classrooms and environmental installations across NA stations
Concept and execute creative for specialty placements maintaining brand consistency and accuracy across all outputs
Art direct photo and video shoots ensuring deliverables meet brand standards and project requirements
Art direct motion graphics and animation projects in collaboration with internal teams and external partners
Mentor designers and provide clear constructive creative feedback that raises the quality of team output


A day in the life
No two days look exactly the same for the Content Lab Art Director and thats by design. This role sits at the intersection of brand production and creative leadership moving fluidly between strategic thinking and hands-on execution depending on what the team and the business need most.

A typical day might start with a morning standup with the Design Manager and Design team reviewing active projects across the NA network rollout checking status on large-format classroom graphics for an iLMDA site launch or aligning on timelines for an upcoming graphic installations with operations teams. Midday could bring a creative review with an agency partner providing clear direction on a round of revisions. You may get into the files and building mechanicals or creating illustrations. You may upload new assets to our Digital Asset Management tool and execute admin functions.

Woven throughout the day are moments of mentorship a quick feedback session with a junior designer on a layout a conversation about brand application or a review of a designers work-in-progress with constructive specific direction. When content design needs surge the Art Director steps in to support production directly keeping the teams output moving without missing a beat.

At the end of the day this role is about showing up as both a creative leader and a reliable executor someone who can hold the brand standard support the team and deliver at the scale Amazon requires.

About the team
The Content Lab is the in-house creative team within Amazons Delivery Training and Programs (DT&P) organization responsible for designing and producing the branded learning environments visual communications and training materials that support DSP Delivery Associates across the North American network.

Our team operates at the intersection of brand design and operations translating complex training programs into clear engaging and on-brand physical and digital experiences. From large-format classroom graphics and environmental installations to station signage photo and video productions and VR training content we build the visual infrastructure that helps hundreds of thousands of Delivery Associates learn grow and succeed in their roles.

We are a small high-output team that values craft collaboration and creative problem-solving. We work closely with operations partners program managers and agency collaborators to deliver work that is both strategically sound and visually excellent. We take pride in the quality of what we make and the impact it has on the people who experience it every day.

If youre someone who thrives in a fast-paced environment cares deeply about brand and design quality and wants your work to reach people at scale this is the team for you.

- 3 years of design experience
- Have an available online portfolio
- Experience working with agile development teams (agile/scrum/kanban)
- Experience in Adobe Creative Suit applications with high proficiency in Adobe Illustrator Photoshop InDesign and Acrobat using macOS
- Knowledge of branding guidelines and corporate identity visual design print and digital layout design

- Experience creating services and applications with multiple user touch points on different platforms and devices
- 5 years of design experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 108400.00 - 160000.00 USD annually
USA WA Bellevue - 120500.00 - 163000.00 USD annually