EL Sales Support Specialist Commercial Excellence Digital Tools

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Continuous Improvement Manager

Your role and responsibilities:

The Commercial Excellence Digitization Leader enables the digital ecosystem that supports commercial strategy and revenue growth. This role works cross-functionally with Sales Marketing Pricing Operations and IT to define and optimize commercial processes and translate them into scalable CRM and configurator capabilities. The role governs a structured intake prioritization and delivery model to ensure disciplined execution and measurable business impact. The position is accountable for guiding initiatives from requirement definition through UAT and deployment while driving adoption and continuous improvement.

The work model for the role is: ATL/Mebane onsite/hybrid/remote #LI-remote #LI-hybrid

This role is contributing to the EL Industry Building and Channel (IBC)

You will be mainly accountable for:

Design and implement a structured intake governance and prioritization process for commercial digital initiatives
Partner cross-functionally to define document and align end-to-end commercial process
Translate agreed business processes and needs into clear functional specifications and user stories
Serve as the commercial lead for CRM () configurator (Empower/CPQ) and related integrated commercial systems and digital tools (e.g. SAP Fletch AI-enabled technologies)
Lead end-to-end execution of platform initiatives from intake through deployment
Govern and lead User Acceptance Testing (UAT) including test planning defect validation and business sign-off
Develop and manage platform short term and long term strategic roadmaps aligned to commercial priorities and growth objectives
Monitor adoption performance metrics and value realization of commercial technology investments
Identify improvement opportunities and recommend enhancements based on data and stakeholder feedback

Our Team Dynamics

Our teams support each other collaborate and never stop learning. Everyone brings something unique and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role:

Bachelors degree in Business Information Systems or related field (or equivalent experience)
Demonstrated 10 years experience in commercial excellence sales operations or commercial transformation roles
Experience leading CRM initiatives preferably
Experience working with configurator or CPQ platforms preferably Empower
Proven ability to translate cross-functional business requirements into structured functional documentation
Experience leading UAT and business validation processes
Strong project and program management capabilities within cross-functional initiatives
Strong analytical skills with the ability to translate data into actionable insights
Excellent stakeholder management and executive communication skills

Whats in it for you:

We empower you to take the lead share bold ideas and shape real outcomes. Youll grow through hands-on experience mentorship and learning that fits your goals. Here your work doesnt just matter it moves things forward

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicants qualifications and experience this position is expected to pay between $XX and $XX annually and is bonus eligible.

ABB Benefit Summary for eligible US employees

excludes ABB E-mobility Athens union Puerto Rico

Go to and click on Candidate/Guest to learn more

Health Life & Disability

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D 100% employee paid up to maximums
Short Term Disability up to 26 weeks Company paid
Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
Parental Leave up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
Employee discount program

Retirement

401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt exempt positions are provided vacation under a permissive time away policy.

Candidates must already have work authorization that would permit them to work for ABB in the US

Building a cleaner smarter future takes all kinds of minds: the curious the courageous and the creative. Thats why we welcome people from all backgrounds and experiences.

Ready to make an impact

Apply today or visit to learn more about the impact of our solutions across the globe.

Required Experience:

At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Continuous Improvement ManagerYour role and responsibili...