Program Manager, Child Crisis
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Make a Difference in Someones Life!
At Monarch we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team we provide hope promote wellness and empower individuals and families impacted by mental illness substance use disorders intellectual and developmental disabilities and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what youll find at Monarch. Here we care for people including our team members. We offer a comprehensive competitive benefits package that supports full-time and part-time team members and their families. More than just a job this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:
A Qualified Professional (10A NCAC 27G .0104) must have one of the following:
Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required
Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required
Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required
This Opportunity:
The primary responsibility of the Program Manager Child Crisis is provide onsite daily management of the Crisis Center. This role will function as a leader among the Lead Behavioral Technicians and Behavioral Technicians ensuring frontline processes are efficient and effective ensuring excellent communication flows freely between leadership and the direct floor staff and ensuring quality care is provided to the youth served.What Youll Do:
Manage staff e.g. hire supervise onboard performance and train lead and behavioral technician staff. Ensure that coaching rounding disciplinary action is completed as required. Implement onboarding process to ensure that staff are trained appropriately and completed accurately on training reports.
Provide staffing coverage to ensure that the unit is staffed to meet the needs of the youth on all shift 24/7/365 including preparing and posting staff schedule. Ensure utilization of positions assigned in schedule are meeting the needs of the individuals served are in ratio meet DHSR compliance and acuity.
Communicates with shift leadership and local leadership with process or staffing issues participate in problem-solving and proposing viable solutions to issues and ensures all processes are supportive of superior quality care.
Provide care to individuals receiving services in a manner that ensures safety client rights confidentiality dignity and therapeutic environment.
Conduct functions that contribute to the effectiveness and safety of the unit including crisis intervention taking vital signs and observation of individuals receiving services. This also includes ensuring the environment is conducive to recovery.
Maintain physical plant of the crisis center. Completes work orders as needed and ensure crisis center maintains compliance with DHSR licensure regulations.
Complete administrative functions timely and accurately such as but not limited to timesheets for payroll EIFs fire drills ordering needed supplies etc.
Work with clients and families along with other team members to ensure crisis stabilization unit provides individuals receiving services with a safe and supportive environment consistent with recovery concepts and person-centered and treatment planning.
Coordinate and/or implement skill level activities involving the care treatment and training of individuals receiving crisis services.
Attend and actively participate in meetings and training as required. Complete documentation in EHR as required. Maintain current licensure and certification in all agencies state and federal training requirements.
Demonstrate knowledge of and comply with all agency policies and procedures as well as state and federal statutes and regulations related to specific program areas.
Demonstrate knowledge of emergency procedures and assist in crisis situations.
Participate in on call and afterhours coverage including weekends and holidays as needed.
Complete all other relevant responsibilities as assigned by the supervisor.
Driving and travel may be required.
Education Were Looking For:
Minimum of a Bachelor Degree (dependent upon experience) (Required)Certifications Were Looking For:
Qualified Professional (QP) - Monarch-DSMExperience Were Looking For:
Experience working with children adolescents or transition-aged youth with a mental health diagnosis an intellectual/developmental disability or substance use disorder 1-4 years (Dependent Upon Education - see Job Description) Required Supervisory Experience 2 Years Not RequiredSchedule:
Monday-Friday (8:30am-5:00pm) with on-call requirements.Target Weekly Hours:
40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process should contactor call .
This job description in no way implies that these are the only duties and responsibilities to be will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a job description is subject to revision at the discretion of Monarch.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Monarch is a North Carolina statewide provider of comprehensive specialty mental health and human services.
