Youth Support Worker
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Youth Support Worker
Positions Available:2
Department:Youth Services
Location:On Site
Position Type:Relief 1-year fixed term
Hourly Rate:$27.88
Existing Vacancy
Closing Date:April 3 2026
Friends of Ruby is dedicated to supporting the well-being of 2SLGBTQIA youth aged 16-29 through mental health services social programs and housing. Weoperatea Youth Drop-In Centre offering barrier-free counsellingcase management and community programming;and a Transitional Home providing emergency and long-term housing with life-skills support.This position will support theTransitional Home.
Our approach iscomprehensive involvingmind bodyandcommunity. We believe that every individual is unique valuable anddeserving ofcare and we are committed to treating everyone with dignity respect and inclusion. Rooted in intersectional anti-oppressive and decolonized approaches our work is grounded in integrity as we build strong collaborative relationships and strive to grow and improve together.
About the Role
As aYouth Support Worker you willbe responsible for:
- Welcome and orient youth to foster a safe inclusive space; provide short-term individualized support.
- Perform front desk and housing tasks; supportwithprogramming;maintaincleanliness and organization of all spaces.
- Coordinate access to basic needs and provideappropriate referralsto internal and external resources to meet youth needs.
- Accurately document shift notes incidents and safety plans; communicate effectively with full-time staff during handovers to ensure seamless service.
- Respond to immediate needs and engage in crisis intervention usingtrauma-informedde-escalation techniques tomaintaina stable environment.
- Performadditionalrelated duties as assigned to meet evolving operational needs.
Your Competencies
- Trauma-Informed Population-Specific Engagement:Builds trust and supports youth well-being by applying trauma-informed principles and strengths-based approaches to foster positive respectful relationships while respecting cultural and individual differences during housing support interactions.
- Safety Awareness & Situational Judgment:Maintainsa secure and welcoming environment by assessing risks following safety procedures and making sound decisions to prevent harm in real time.
- Consistent High-Quality Service Delivery:Provides reliable and professional housing support by adhering to organizational standards and ensuring consistency in service delivery and documentation.
- Applying Relevant Service-Based Expertise in Direct Support:Improves youth access to essentialsupportby proactivelyidentifyingneeds and connecting participants to community resources and internal programs.
- Crisis Response:Ensures safety and emotional regulation by responding calmly to crises using trauma-informed de-escalation techniques and established protocols.
Required Credentials
- Post-secondaryeducation in social services(or equivalent experience).
- Experience working with youth and/or in mentalhealth addictions or residential settings.
- Current CPR/First-Aid training is(or to be obtained upon being hired).
- Training in CPI ASIST and/or UMAB is an asset.
Why Work with Us
- Be part of a mission-driven organization where your work has a lasting impact on the lives of 2SLGBTQIA youth.
- Join a welcoming inclusive environment where your ideas arevaluedand your contributions are recognized and celebrated. We offer a space where everyone can be their authenticselvesat work.
- We invest in your professional development with meaningful opportunities for growth learning and advancement.
- Engage in work that is challenging meaningful and aligned with your values.
What We Need
- ValidSatisfactory Vulnerable Sector Police Check clearance
- Legal eligibility to work in Canada.
- Must be available toworka flexible schedule including weekdays evenings weekends overnights and holidays as.
Important Note
If you have accessed Friends of Ruby services in the past year we kindly ask that you refrain from applying for this position. This policy helps to ensure objectivity andavoidspotential conflicts of interest. We prioritize equal opportunity for all applicants and aim tomaintainthe integrity of our organization. We appreciate your understanding and commitment to a fair hiring process.
How to Apply
To ensure a fair and efficient hiring process we kindly ask that all applications besubmitteddirectly through the job posting link. We are unable to accept phone inquiriesregardingthis position. Due to the high volume ofapplicationswe receive we are only able to contact candidates who have been selected for an interview.
Please note that no artificial intelligence tools will be used in the screening assessment orselectionof candidates.
Friends of Ruby is committed to an inclusive and accessible hiring process. If you require accommodation at any stage please inform our People and Culture team.
Preference will be given to members of the2SLGBTQIA communityas part of our commitment to equity and representation.
Apply byApril 3and help us create brighter futures for 2SLGBTQIA youth.
Wecantwait to hear from you!
Required Experience:
Manager
Key Skills
- Crisis Management
- Direct Support
- Behavior Management
- Behavioral Health
- Mediation Experience
- Conflict Management
- Computer Literacy
- Child Protective Services
- Experience with Children
- Medication Administration
- Social Work
- Writing Skills
