Manager, Reporting Analytics-Onsite

Concentra is recognized as the nations leading occupational health care company.

With more than 40 years of experience Concentra is dedicated to our mission to improve the health of Americas workforce one patient at a time. With a wide range of services and proactive approaches to care Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Reporting Analytics - Onsite Manager will serve as a highly hands-on analytical leader responsible for building and maturing the reporting and analytics function that supports Concentras Onsite Health the early stages this role will personally develop reporting assets execute complex analyses and establish data standards tools and performance measurement frameworks that enable operational excellence clinical insight and meaningful employer-focused reporting. As the program grows this position will transition into a people-leadership rolerecruiting developing and managing a team of analysts responsible for delivering high-quality reporting dashboards and insights across Concentras onsite health portfolio. The manager will work closely with onsite health Operations Clinical Leadership Sales/Account Management and Customer Success to ensure analytics are actionable accurate and aligned with employer needs and onsite health strategy.

• Develop manage and enhance standardized reporting packages dashboards (internal and external) and KPIs for onsite clinic operations
• Perform and oversee mid- to high-level analysis of clinic utilization clinical outcomes operational efficiency and employer program ROI
• Translate analytic findings into clear actionable recommendations for operational and clinical leaders
• Manage reporting request intake prioritization timelines and stakeholder communication
• Ensure data accuracy and integrity through validation reconciliation and governance processes
• Identify opportunities for automation and standardization to improve reporting efficiency and scalability
• Partner with IT/BI teams to support enhancements to data models data pipelines and business intelligence tools
• Develop executive-ready presentations and reporting for employer business reviews renewals and performance discussions
• Ensure compliance with HIPAA and internal data privacy and security standards
• Recruit coach and develop a high-performing onsite analytics team

• Education Level: Bachelors Degree Major: Analytics Healthcare Administration Mathematics Computer Science Economics Business Intelligence
• Degree must be from an accredited college or university.
• Customarily has at least the following experience: 5 years
• Five to seven years of experience in analytics reporting or business intelligence roles
• Healthcare occupational health or employer onsite clinic experience strongly preferred
• At least two years of experience leading analysts or managing analytics projects
• Hands-on experience with SQL business intelligence tools and advanced Excel
• Demonstrated experience building dashboards KPIs and performance reporting for operational or clinical environments
• Concentra Core Competencies of Service Mentality Attention to Detail Sense of Urgency Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts explore alternatives and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Strong analytical problem-solving and critical-thinking skills
• Ability to clearly communicate insights to clinical operational and executive stakeholders
• Proficiency in data visualization and storytelling
• Strong organizational and project management skills
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Demonstrated leadership coaching and team development capabilities
• Strict adherence to confidentiality and proper handling of protected health information

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Medical Vision Prescription Telehealth & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation if required.

*This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management*

Concentra is an Equal Opportunity Employer including disability/veterans. Concentra provides equal employment and affirmative action opportunities to applicants and employees without regard to race color age religion sex sexual orientation gender identity national origin pregnancy protected veteran status disability or other protected addition Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

Concentra is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities including hiring promotion and advancement without regard to the following characteristics: race color national origin religious beliefs sex (including pregnancy) age disability sexual orientation gender identity citizenship status military status marital status genetic information or any other basis protected by federal state or local fair employment practice laws.