Client Integration Manager Hybrid
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Job Location:
North Sydney - Australia
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Work that matters - What youll do
As a Client Integration Manager youll ensure clients transition smoothly onto our products and services. Reporting to Head of Client Delivery youll lead a team of Integration Specialists provide technical expertise support client onboarding and product migration and improve our integration processes.
- Lead a team of Integration Specialists ensuring clear goals performance and a collaborative team culture.
- Oversee endtoend onboarding and integration activities including planning API configuration testing troubleshooting and User Acceptance Testing.
- Build strong trusted relationships with clients ensuring their technical and operational needs are clearly understood and addressed.
- Communicate technical concepts in simple accessible language for both technical and nontechnical team members.
- Resolve integration issues ensure accurate documentation and maintain high security and data protection standards.
- Improve processes adopt new tools or methods and streamlining ways of working to enhance client experience and team efficiency.
Qualifications :
More about you
- 5 years of experience in clientfacing technical roles or integration environments.
- Experience with APIs system integration and secure data practices.
- Ability to troubleshoot issues in complex technical environments.
- Proven leadership experience with strengths in coaching communication and supporting team capability.
- Ability to translate technical information for diverse audiences.
A degree in IT Computer Science or a related field is preferred. Certifications in integration project management or API technologies are helpful but not essential.
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
