Local Delivery Repairs Manager

Norwich - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Local Delivery Repairs Manager

Hybrid Homeworking with office base in Norwich

Full time 37 hours a week Monday Friday

Starting Salary at 45748 per annum with future progression opportunities to 48670 plus Essential Car User Allowance of 4866 per annum.

Permanent Contract

About the role

We have an exciting opportunity for a Repairs Manager to join our City Centre Team. This role is pivotal in ensuring that repairs are delivered safely efficiently and to a high standard. You will manage a team of Operatives delivering responsive and empty homes works throughout our properties. You will act as operational lead for providing an excellent repair service resolving issues quickly and maintain strong visibility across communities homes and local teams.

Some of the main responsibilities of the role will include:

Taking ownership for providing and delivering an efficient and timely repairs service in your area (including empty homes) as well as supporting other teams including but not limited to customer enquiries / satisfaction quality assurance efficient working and swift resolution of issues.
To carry out managerial duties and monitor operative performance and efficiency as well as supporting with H&S and Compliance matters i.e. carrying out inspections risk assessments and toolbox talk.
Ability to mentor coach and motivate employees to deliver excellent solution-focused services and demonstrate the attitude and behaviours expected of a resident focused organisation support high levels of staff engagement and to deliver high levels of tenant satisfaction by contributing to service improvement.

For full details on the role please see the job description.

About You

We are looking for an enthusiastic and motivated individual with experience or a good knowledge of the building / construction industry. A HNC or similar qualification is advantageous. This individual will be proactive and have the ability to use their own initiative

The successful candidate will have experience of managing trade operatives with an excellent ability to influence and support line reports and the ability to communicate both verbally and written at all levels. You will be a champion of digital improvement with a strong digital competency. A driving licence and access to own vehicle is essential as travel throughout Norfolk will be required.

All team members and colleagues working for Broadlandwill always be expected to actin a manner that is consistent withour corporate values and behaviours as detailed in the job description.

About Us

Broadland Housing Association offers more than 5700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich NR1 1HU)

We offer staff many great benefits such as:

Enhanced annual leave starting from 22 days plus a day off for your birthday a volunteering day and a personal day.
Generous contributory pension scheme.
Access to an Employee Assistance Programme to support you when you need it.
Health Cash Plan claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
Utilities allowance to support hybrid home workers.
Additional earning opportunities through call out.
Lots of training opportunities.
And many more Please see our benefits document available on our website!

For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association please contact our recruitment line on and leave a message or email:

Closing date: midnight on Tuesday 31 March 2026

Required Experience:

Manager

Local Delivery Repairs ManagerHybrid Homeworking with office base in NorwichFull time 37 hours a week Monday Friday Starting Salary at 45748 per annum with future progression opportunities to 48670 plus Essential Car User Allowance of 4866 per annum.Permanent ContractAbout the roleWe have an exciti...