Leasehold Services Manager

We are working closely alongside a Local Authority in Westminster to assist with the appointment of a Leasehold Services Manager on a 3-month contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: 21.86 - 28.84 per hour

Summary:

Leasehold Services Manager role responsible for leading a small team and overseeing the delivery of high-quality leasehold services across Westminster. The role focuses on operational management handling complex enquiries ensuring compliance with legislation and maintaining excellent customer service standards.

Responsibilities:

• Lead and manage the Leasehold Services Team to ensure consistent high-quality service delivery.
• Oversee complex leasehold enquiries complaints and escalations including Ombudsman cases.
• Manage key leasehold functions such as service charges major works billing sublets and leaseback processes.
• Ensure all documentation and processes comply with relevant legislation and audit requirements.
• Support income collection provide payment advice and manage disputes with leaseholders.

Essential Requirements:

• Proven experience working within leasehold services.
• Experience managing or supervising a team.
• Strong knowledge of leasehold legislation and processes.
• Excellent communication and organisational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Confident using Microsoft Office 365.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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