Support Engineer L3

Medellín - Colombia

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a Support Engineer L3 - This position is open only to candidates based in Latin America.

Responsabilities

Investigate fix test solutions and roll out Windows problems in images
App packaging
QA
Help with custom image preparation
Patching
Windows desktop preparation layout security etc
Cloud health maintenance and troubleshooting/fixing
Support
Producing reports
Daily class launch & operation checks (until we automate desktop launching)

Required Qualifications

5 years of Experience
Low level Windows OS knowledge registry troubleshooting (SysInternals tools) event logs log file analysis security networking Windows level eg firewall troubleshooting login process service configuration.
Windows desktop (virtual or physical) support experience
Dont really need to know any specific (Microsoft) products other than Windows itself

English proficiency: B2 or higher
This position is open only to candidates based in Latin America

Compensation & Benefits

Contractor Modality
Compensation paid in US dollars
Participation in innovative high-impact initiatives
People-centric culture with autonomy and continuous learning
10 days PTO
Observe all holidays in your country

Compensation & Benefits

Contractor Modality
Compensation paid in US dollars
Participation in innovative high-impact initiatives
People-centric culture with autonomy and continuous learning
10 days PTO
Observe all holidays in your country

We are looking for a Support Engineer L3 - This position is open only to candidates based in Latin America. Responsabilities Investigate fix test solutions and roll out Windows problems in imagesApp packagingQAHelp with custom image preparationPatchingWindows desktop preparation layout security etcC...