Court Operation Supervisor, Ramsey County, Records Division

The Second Judicial District is accepting applications for aCourt Operations SupervisorintheCentralRecordsDivisionunderthegeneralsupervisionof a cross-divisional management team. The Central Records Court Operations Supervisor position is a highly responsible supervisory and technical position that will be responsible for the oversight of all District Court records.

Workinvolvesdirectsupervisionofupto six employees as well as supervision of all District records management including general record maintenance and distribution Court of Appeals processing and exhibit management.

This position will be expected todevelop the knowledge necessary to oversee therecords management and release of court records for all case types and collaborate with operations divisions to ensure consistency in processes and position requires the application of sound prompt and independent judgement; the ability to work collaboratively; effective management of competing demands simultaneously;soundtechnicalskillsexcellentcommunication organizational and problem-solving skills; keen attention to detail; as well as other knowledge skills and abilities listed below.

This is a full-time exempt position. Primary work location is the Ramsey County Courthouse 15 W Kellogg Blvd Saint Paul MN 55102. Standard hours of work are Monday - Friday 8:00am-4:30pm. Upon completion of the on-site training period this is a hybrid role working both in person and remotely depending on business needs. A reliable internet connection will be required if working remotely.

Responsibilities

The following are examples of major job duties expected of this position:

• Performs the full scope of centralized records responsibilities.
• Processes and directly supervises the processing of all document requests for all case types in the 2nd Judicial District.
• Assigns directs supervises and coordinates the work of all staff of the unit making provisions for hiring evaluating disciplining and training of such staff.
• Directs the workflow of the office to ensure that work is fairly distributed that priority work is handled promptly and that deadlines are met.
• Develops recommends and implements new policies and procedures to comply with current statutes and regulations as they pertain to the office; simplifies work processes so that the office operates more efficiently.
• Collaborates with Operational Divisions to ensure consistent and efficient processes and procedures between offices.
• Provides orientation to employees regarding new rules and legislation pertinent to the office and updates appropriate procedures/forms for current use.
• Interprets statutes rules and orders and provides recommendations on procedural questions to attorneys subordinates and the general public.
• Participates in and supervises record management functions including physical file management electronic/optical document and record quality control record retention exhibits Court of Appeals processing and customer service functions.
• Maintains employee records and timesheets office supplies and disposition of court records.
• Performs a wide variety of complex court clerical and supervisory clerical assignments; reviews and processes legal documents assures completeness and accuracy of court records; responsible for specialized case processing activity such as preparing appeals and managing exhibits; answers procedural questions for staff; works with manager and staff to develop and implement new procedures and responds to changes in the law.

Minimum Qualifications

The Minnesota Judicial Branch recognizes the diverse set of skills strengths and attributes that an individual may bring into a role. If you have any combination of the experience training and education required for this position please consider applying.

• High school diploma or equivalent.
• Two or more years of experience as a Court Operations Associate or equivalent experience.
• Considerable knowledge of effective supervisory skills (e.g. course work training program team lead or lead worker experience).

Preferred Qualifications

• Associate or bachelors degree in business public administration management criminal justice or related field.
• One or more years of supervisory experience.
• Records management experience.

Knowledge Skills and Abilities

• Thorough knowledge of court procedures and policies legal documents laws and legal factors pertaining to records management.
• Abilitytoeffectivelycoachdevelopandmotivatestaff.
• Knowledgeofeffectivesupervisoryandmanagementtechniques employee development and performance management.
• Knowledgeoftheautomatedcourtinformationsystem(MNCIS).
• Knowledge of electronic/optical records systems (Microfilm Microfiche Application Xtender).
• Knowledge of Minnesota Digital Exhibit System (MNDES).
• Abilitytomaintainavarietyofcomplexrecordsandpreparereports from such records.
• Ability to communicate concisely and clearly both orally and in writing as well as understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships withdirect reports coworkers justice partners customers judicial officers and others.
• Ability and willingness to work in a high-volume detailed and fast-paced work environment.
• Ability to take direction well and maintain a calm professional and positive attitude through challenging circumstances.
• Abilitytodealsensitivelywithpeopleinvolvedincrisisandfrom diverse populations.
• Ability toeffectively implementtroubleshootand utilize newtechnology.
• Abilitytoeffectivelymanagechangeandstayabreastofchangesto laws policies and procedures.
• Abilitytoeffectivelyanalyzeandproblemsolvecomplexcourtclerical situations.
• Ability to exercise good independent judgement.
• Abilitytoworkinanareaexposedtodisturbingandsensitive information.
• Exceptionalcustomerserviceskills.
• Excellentcomputerandkeyboardingkills;proficientincomputerword processing document management and data entry.
• Ability to work with and respond to media requests for records.

Working Conditions
Work is performed primarily in an office setting at a public counter or remote location. Work involves contact with persons who may be angry and confused.

Physical Demands
Work is essentially sedentary with occasional walking standing bending and carrying items up to 25 pounds. Some assignments may require periods of extended sitting standing or computer use. May require standing on a ladder to retrieve files from high shelves moving records and exhibits up and down stairs.

ABOUT US

Why Work for Us

Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building seeking broad-minded individuals with robust capabilities who value supporting one anothers growth.

Employee Benefits

The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that we offer affordable yet competitive benefits to support you and your familys wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits enhanced fertility benefits short- and long-term disability pension paid parental leave tuition reimbursement and more. Learn more at Employee Benefits - Career Opportunities - State Court Administrators Office. Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.

Equal Employment Opportunity

It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment hiring promotions and other terms and conditions of employment be made without discrimination on the grounds of race color creed religion national origin gender marital status status with regard to public assistance membership or activity in a local human rights commission disability sexual orientation or age. We value and encourage applicants from diverse backgrounds.

Internal Applicants

If you are a current employee of the Minnesota Judicial Branch please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities.

Questions:

Please contact Human Resources at with questions regarding this position.