Outpatient Scheduler

Unlock your potential for professional development! We are hiring an Outpatient Scheduler (Full Time) to join our team!

Located in northwest Arizona Kingman has a mild climate with stunning Arizona sunsets! In the shadows of beautiful mountain ranges and nearby lakes Kingman is an outdoor enthusiasts paradise with abundant sunshine and is a great community to live work and play!

Position Purpose:

This position is responsible for financially clearing all outpatient referrals as ordered by the referring provider. Financial clearing includes but not limited to validating the order (following protocols designed by the departments the order is referred too) checking medical necessity verifying insurance eligibility obtaining authorization (when necessary) scheduling procedures/visits pre-registration communicating financial responsibility to patient scanning documents and noting all communication into patient chart.

Benefits(Full Time Employees)

We offer you an excellent total compensation package including acompetitivesalary comprehensivebenefits andgrowthopportunities:

• Exceptional Colleagues
  • Join us and youll be a part of a culture where we support each other and celebrate what makes each of us a special person as we work together with integrity compassion teamwork respect and accountability.
  • Our leaders demonstrate their commitment by gathering feedback supporting and empowering team members to do their best work through regular leadership rounding.
• Health and Well-Being
  • Medical Dental Vision Employer Paid HSA for HDHP participants Robust Wellness and Employee Assistance Program Employer Paid Group Life Short & Long-Term Disability
  • Generous Paid Leave Accruals
  • 403b Retirement Plan with Employer Contributions
  • Employee Recognition Programs Employee Discounts and Employee Referral Bonus Program
  • Employee Identity Theft Protection
  • On-site daycare exclusive to our employees children of all ages
  • Employer Paid Employee Wellness Center Membership with fitness classes personal training indoor pool racquetball and basketball courts
• Career Growth and Development
  • Tuition Reimbursement/Scholarships for full-time employees
  • As a not-for-profit organization our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
  • So much more!

Key Responsibilities

Outpatient Scheduling Representative:

1. Develops and maintains positive interactions with patients visitors medical staff and employees in accordance with KHI mission vision and values.
2. Protects patient information and hospital financial reimbursement by updating demographic information verifying insurance information and ensuring that all notification/authorizations are complete according to department policy and procedures.
3. Accurately pre-registers patients and consistently meets accuracy expectations of 98%.
4. Accurately validates orders per scheduling guidelines and verifies diagnosis codes are appropriate for ordered procedures.
5. Schedules procedures/visits in the appropriate area (department imaging modality room KHI location).
6. Utilizes designated tools and resources as directed (i.e. electronic medical record AIDET etc.).
7. Meets designated productivity standards to schedule cleared outpatient visits in a timely manner.
8. Works to increase upfront collections by communicating to the patient their co-pays/deductibles and documenting that information to secure collection.
9. Consistently demonstrates a willingness to assist co-workers in a courteous manner to support department efficiency.
10. Completes all assigned duties accurately and in a timely manner.
11. Ability to communicate effectively with others to manage multiple priorities and tasks to maintain attention to detail.
12. Knowledge of and ability to use computer hardware and software applications.
13. Knowledge of medical terminology coding rules and guidelines preferred.

Qualifications

• Education: High school graduate or equivalent
• Experience: Six months or more of progressive work experience

Preferences:

• Experience:One year of hospital outpatient scheduling and/or insurance verification experience in a hospital setting.

Apply Now

When incredible people and incredible facilities like ours join together incredible things happen. If you want to be a part of an incredible team that is dedicated to delivering the highest quality in patient care we invite you to explore this opportunity with KRMC and apply online today for CT Tech Lake Havasu Bullhead City Arizona Las Vegas Healthcare.

Facility Profile

Kingman Regional Medical Center is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County Arizona. As a 235-bed multi-campus healthcare system our medical center includes more than 1800 employees 280 physicians/allied health professionals and 250 volunteers. Kingman Regional Medical Center is recognized as an innovator in rural healthcare a teaching hospital and a member of the Mayo Clinic Care Network. We provide a full-continuum of highly-technical and specialized medical services to meet the healthcare needs of our community.

***Connect with the Recruiter for more details Shondi Locey -

Date Staff Position Description Created / Revised:11/14/2019; 10/02/2020; 8/5/2024; 1/30/2026