Academy Tech Support Intern

Partinico - Italy

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Magicmotorsport is growing rapidly and has launched Magic Academy a training and technical support platform designed to meet the needs of automotive professionals and enthusiasts worldwide.

We are looking to expand our Academy team by hiring two Tech Support Interns with a strong interest in the automotive sector and with a customer-oriented this role they will work alongside our Academy Team Leader supporting training sessions and providing technical assistance to clients with automotive diagnostic and programming tools.

Location: Partinico (PA) Sicily HQ

Main activities

Provide remote support to customers using dedicated software tools guiding them through vehicle diagnostics programming and repair procedures;
Handle informational calls to evaluate the feasibility of repairs on specific vehicles;
Provide chat support identifying opportunities to promote additional products and services;
Manage and monitor repair cases ensuring timely updates to customers;
Support the creation and translation of technical manuals;

Technical requirements

Technical diploma degree or final-year students in IT electronics or mechanics;
Interest in the automotive sector and electronic technologies;
Basic knowledge (also theoretical) of ECU programming and immobilizer systems;
Good familiarity with PC usage and software installation;
Ability to read and understand technical documentation;
Good command of English (minimum required: B2) excellent command of Italian;

Soft skills

Curiosity and eagerness to learn and grow;
Problem-solving mindset with a proactive approach;
Good communication and interpersonal skills both within a team and with customers;
Accuracy and attention to detail;
Ability to manage priorities with a strong sense of responsibility;

Benefits and perks

Exciting challenges and growth opportunities;
The chance to work in a passionate and ambitious team;
Free breakfast and meals at our fantastic cafeteria;
Ongoing training and seasonal team-building activities;

Job Offer

We offer a 6-months internship with the possibility of extension or full-time employment based on the achievement of training and performance goal;
A monthly allowance is provided aligned with current internship regulations and commensurate not only with your initial technical background but also with your soft skills;

Ready to challenge yourself and turn your passion for automotive into a real career Join us and grow with our Magic Academy!

Discover more about Magicmotorsport!

Magicmotorsport is growing rapidly and has launched Magic Academy a training and technical support platform designed to meet the needs of automotive professionals and enthusiasts worldwide.We are looking to expand our Academy team by hiring two Tech Support Interns with a strong interest in the auto...