Product Support Specialist, Joint Replacement (Sicily and South Italy)

Location: Southern Italy (Mainly Sicily)
Type: Field-based
Travel: 80%

The Jobs Mission

At Stryker were looking for a Product Support Specialist to join our Joint Replacement division supporting both traditional and robotic-assisted (Mako) procedures.

This is a hands-on field-based clinical role where you will work directly in the operating room supporting surgeons and healthcare professionals to deliver best-in-class outcomes. You will play a key role in ensuring procedural excellence driving adoption of advanced technologies and supporting the growth of our business in Southern Italy with a strong focus on Sicily.

Joint Replacement Portfolio:

You Will Do

• Provide on-site clinical support in the operating room during joint replacement procedures (manual and Mako robotic-assisted)

• Deliver product training to surgeons theatre staff and broader healthcare professionals

• Support and grow relationships with existing and new customers ensuring a high level of service

• Partner closely with the sales team and Regional Sales Manager to execute local strategy

• Manage consignment stock and theatre inventory ensuring accurate tracking and availability

• Lead and support product evaluations trials and clinical events

• Organize and deliver training sessions workshops and product demonstrations

• Act as a trusted advisor communicating product value and clinical application effectively

• Monitor customer needs and collaborate with sales to identify new business opportunities

• Maintain a structured approach to your territory through daily weekly and monthly planning

Minimum Requirements

• Bachelors degree in a scientific medical or technical field

• At least 4 years of experience in healthcare

• Experience in orthopaedics

• Fluent Italian (C2) and strong English (minimum B2)

• Willingness to travel extensively including frequent flights

Preferred Experience

• Experience with orthopaedic implants or joint replacement

• Previous exposure to operating room dynamics

• Experience in regulated environments (e.g. tenders)

• Commercial mindset or prior exposure to sales environments

What Makes You Successful in This Role

• Strong interpersonal and relationship-building skills especially with clinical stakeholders

• Ability to navigate complex environments like operating theatres with confidence

• Adaptability and resilience in a fast-paced field-based role

• Hands-on practical mindset with a focus on execution

• Ability to align with strategy while managing day-to-day autonomy

Training & Development

• Structured onboarding including product training

• Opportunity to become a certified Mako specialist

• International training exposure

• Continuous development within a global MedTech leader

What We Offer

• Competitive salary and performance-based bonus structure

• Company car with fuel card

• Strong career development opportunities (local and international)

• Collaborative and high-performing team environment

Why Join Stryker

Stryker is one of the worlds leading medical technology companies impacting over 150 million patients each year. We combine innovation technology and people to improve healthcare outcomes globally.