Sr Software Engineer (Backend Platform)

Hyderabad - Pakistan

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Department:

Engineering

Job Summary

Cyara is the global leader in AI-powered customer experience assurance committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice digital messaging and conversational AI channels Cyara empowers hundreds of the worlds leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt learn and make autonomous decisions in real time Cyara provides the assurance layer that turns pilots into production-ready deploymentstesting AI agents with AI agents to catch what scripts cant. From full journey visibility to AI governance trust validation and compliance Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure friction-free and high-quality CX at scale.Interested to find out more about us Check out:

Cyaras Values:

At Cyara our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first collaborating globally and always striving to improve. We take smart risks and Innovate Boldly setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. We Embrace Curiosity by empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.

Cyaras Diversity Equity Inclusive and Belonging:

At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.

Job Function Description:

As a Senior Software Engineer on the Product Engineering team at Cyara you will be responsible for the design implementation testing maintenance and optimization of the software solutions that make up the Cyara portfolio. You will gather product requirements from Product Management and turn them into working software that satisfies market needs. You will develop revise and maintain software artifacts and product engineering processes/methodologies to meet functional scale and performance criteria.

You will be responsible for:

Innovative Software Development: Utilize cutting-edge software development tools to drive innovation efficiency and quality in front-end development.
Problem Solving and UX Delivery: Address challenging problems to deliver impactful UX solutions quickly efficiently and with high quality.
Scalable Systems Architecture: Contribute to the evolution of systems architecture ensuring scalability with the growing demands of the business.
Collaborative Cross-Functional Work: Share knowledge and communicate effectively (both verbally and in writing) across the organization to align front-end development with overall business objectives.
Problem Identification and Resolution: Analyze identify and address problems or bugs to ensure a seamless and error-free user interface.
Active Participation in Agile Processes: Engage actively in Agile team meetings contributing to iterative development processes and adhering to best practices.
Mentorship and Reviews: Support engineers in their development through mentorship and code reviews ensuring adherence to best practices.
Quality Assurance: Ensure the delivery of high-quality solutions that meet customer expectations and business requirements.

Lets talk about your skills/expertise:

Back-End

Strong experience of 7 years in programming skills C# framework with high performance backend services development.
Advanced skills in designing and optimizing multithreaded and parallel processing systems.
Experience in near real time processing of data using Event Driven systems like Kafka RabbitMQ SNS etc
In-depth knowledge of memory optimization and management techniques.
Good understanding of microservices architecture and experience in developing microservices.
Familiarity with AWS cloud computing services and basic infrastructure management.
Advanced debugging skills to resolve highly complex issues.
Expertise in network performance optimization and troubleshooting.
Experience with version control systems like Git and basic knowledge of CI/CD pipelines.
Ability to work independently and as part of a team to develop high-quality backend solutions.

Deployment

Experience with Terraform for defining and provisioning cloud infrastructure through code.
Experience with AWS services such as Fargate Kubernetes S3 RDS KMS Lambda and EventBridge.
Skilled in working with CI/CD pipelines using Buildkite TeamCity and Jenkins.

Security

Advanced understanding of web security principles and best practices with solid experience in implementing security measures.
Proficiency in protecting against common vulnerabilities such as SQL injection and XSS attacks with a focus on maintaining robust security.
Strong skills in optimizing code queries and server configurations for improved performance and scalability.
Ability to mentor junior engineers on security practices and performance optimization techniques and contribute to team-wide security strategies.

Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Senior IC