Specialist, Operations Management-1

Canadian Imperial Bank Of Commerce

Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

As part of the Capital Markets Operations team the Settlement Officer willbe responsible forsettling and processing trades on our various fixed income settlement must understandvariouscomplex products associated trade events (includingbookkeepingactivities)andother related process role will require frequent professional engagement with clients traders seniorleadersand other support staff. You will need to The Settlement Officer will also beaccountable for providing business identification and consultative supportrelativeto the development analysis and identification of process changes and/or system enhancements. The incumbent will proactively analyze and recommend enhancements to the existing business processes and clearly communicate rationale and negotiate solutions which will enhance operational effectiveness. Ensure that all assigned initiatives are implemented in an effective manner withinareaof responsibility. Participate in meetings to answer questions as a subject matter expert.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Howyoullsucceed

Attention to detail & analytical skills -Exceptional attention to detail ensuring that all client agreements and trade commitments are adhered to. All tradingactivity isfully balanced and settled by specified SLAs without errors or research and analysis of discrepancies between internal recordscustodiansand counterparties.

Relationship building - Required to respond to clientsinquiresand requests providing professional high quality customer service for the assigned portfolio to ensure client satisfaction. You will liaise and interact with clients as part of the daily management of your portfolioassistingwith trade confirmations and problem resolution.

Problem solvingKnowledge of approaches tools techniques for recognizinganticipatingand resolving operational or process documents specific problems and resolution alternatives.

Operational Functions:Knowledge of major functional processes and associated operating requirements. Seeks efficiencies in operational functions wherever possible. Experience with Euroclear Clearstream DTC Fed CDS Arrow Broadridge.

Effective Communication:Ability to effectivelytransmit receive and accurately interpret ideas information and needs through the application ofappropriate communicationbehaviorstoolsand techniques. Communicates well upwardand outward.

Who you are

Yourepassionate about people. You find meaning inrelationships andsurround yourself with a diverse network of partners. You build trust through respect and authenticity.
You put our clients first. You engage withpurposeto findthe right solutions. You go the extramile becauseitsthe right thing to do.
You understand that success isin the details. You notice things that othersdont. Your critical thinking skills help to inform your decision making.
You embrace and champion change.Youllcontinuously evolve your thinking and the way you workin order todeliver your best.
You give meaning to data.You enjoy investigating complexproblems andmaking sense of in your ability to communicate detailed information in an impactful way.
Values matter to you. You bring your real self toworkand you live our values - trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking Business Operations Customer Service Operations Management Prioritization Quality Assurance (QA) Technical Knowledge

Required Experience:

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningf...