DOC IT Trainer

Richmond, VA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

IT Trainer

Candidates must be able to work and interview on-site. LOCAL candidates are strongly preferred.

The ApplicationTrainer is responsible for delivering effective end-user training for theElectronic Health Records application to ensure successful adoption usabilityand ongoing proficiency. This roledesigns develops and delivers training programs documentation and learningmaterials while working closely with Health Services Health IT and vendorteams.

Key Responsibilities

Deliver instructor-led and virtual training sessions for new and existing applications
Develop and maintain training materials including user guides quick reference sheets videos and e-learning modules
Customize training content based on user roles workflows and system configurations
Conduct training needs assessments and recommend appropriate learning approaches
Support application rollouts upgrades and system changes through targeted training initiatives
Provide hands-on system demonstrations and facilitate interactive learning sessions
Evaluate training effectiveness and incorporate feedback for continuous improvement
Serve as a subject matter expert (SME) on application functionality and workflows
Collaborate with Health Services Health IT and vendor teams to align training with system capabilities
Maintain training schedules attendance records and completion metrics

RequiredQualifications

Bachelors degree in Education Information Systems Healthcare Informatics Business or a related field (or equivalent experience)
2-5 years of experience in application training software implementation or user education
Strong presentation and facilitation skills for diverse audiences
Experience developing training materials using tools such as PowerPoint LMS platforms or video authoring software
Ability to explain technical concepts in a clear user-friendly manner

Skills &Competencies

Excellent verbal and written communication skills
Strong organizational and time-management abilities
Adaptability to different learning styles and technical skill levels
Analytical mindset with attention to detail
Ability to travel as needed for on-site training sessions

Working Conditions

Combination of remote classroom and on-site training environments
Occasional travel may be required

May require flexiblehours during system go-lives or upgrades

Skill	Required / Desired	Amount	of Experience
Experience in application training software implementation or user education	Required	5	Years
Strong presentation and facilitation skills for diverse audiences	Required	3	Years
Experience developing training materials using tools such as PowerPoint LMS platforms or video authoring software	Required	5	Years

IT TrainerCandidates must be able to work and interview on-site. LOCAL candidates are strongly preferred. The ApplicationTrainer is responsible for delivering effective end-user training for theElectronic Health Records application to ensure successful adoption usabilityand ongoing proficiency. Th...