Credit Controller

Flight Centre

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profile Job Location:

London - UK

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

About Flight Centre Travel Group

Flight Centre Travel Group is one of the worlds largest travel companies with over 12000 employees globally - who we call Flighties. With over thirty brands under our family tree and headquarters in more than twenty countries our roles are diverse and our opportunities are endless. When we say were a great place to work we have the proof to back it up. Over the past 12 years weve been voted a Great Place to Work including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together we live and breathe our number one philosophy our people and turn up each day driven by our purpose to open up the world for those who want to see. Put simply were a bunch of travel lovers looking for more travel lovers to join our family.

About the role

Were looking for a driven and detailoriented Credit Controller to join our fastpaced global organisation where Finance sits at the centre of everything we this role youll play a key part in protecting the business by ensuring timely collections reducing risk and nurturing strong client relationships.

From day one youll be engaging with clients regarding overdue invoicesusing both phone and emailwhile supporting internal teams with any related queries. Within your first few months youll take ownership of monitoring customer accounts investigating discrepancies reporting on debt positions and helping refine our existing credit control processes.

Youll work closely with the Credit Manager on litigation preparation credit risk identification and credit limit monitoring. This role also includes approving client refunds supporting Accounts Receivable activities and contributing to broader team projects when needed.

This is an excellent opportunity for someone who thrives in a highpressure fastmoving environment and is excited by the challenge of keeping cash flow strong while maintaining positive client partnerships.

About you

Youre a confident communicator with at least 3 years of credit control experience and youre comfortable balancing professionalism with the diplomacy needed to manage sensitive payment conversations. You have strong attention to detail a proactive mindset and the ability to quickly pick up new tools and processes.

To succeed in this role you will also bring:

  • A collaborative teamfocused approach
  • Strong Excel skills including VLookups and Pivot Tables
  • Excellent problemsolving skills and the ability to investigate account queries thoroughly
  • Experience managing overdue debt and monitoring credit risk
  • The ability to work efficiently under pressure
  • A passion for delivering great customer experiences while ensuring payments are collected in line with agreed terms

If youre looking for a role where you can make a real impact grow your skills and be part of a dynamic finance functionthis could be the perfect next step in your career.

Whats in it for you

  • Exclusive Travel Discounts: As part of Flight Centre Travel Group you gain access to exclusive industry rates and discounts through our in-house travel team.
  • Career Development: With Flight Centre Travel Groups global presence spanning 30 brands in over 20 countries youll have clear career pathways and the resources you need to achieve your professional goals including training and support.
  • Vibrant Culture & industry-renowned social events: Experience our fun industry-renowned culture with exciting social events such as monthly awards nights global conferences end-of-financial-year balls and more.
  • Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
  • Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services including dental optical and chiropractic care with our bronze-level health cash plan.
  • Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
  • Financial Wellbeing Support: Access expert financial services including mortgage advice regulated financial guidance and money coaching to help you manage your finances.
  • And Much More: Enjoy a range of additional benefits including company-matched charitable donations an excellent pension scheme share options an electric vehicle scheme and a variety of salary sacrifice benefits.

Our number one philosophy is Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at .

#LI-DB1#LI-Onsite

About Flight Centre Travel GroupFlight Centre Travel Group is one of the worlds largest travel companies with over 12000 employees globally - who we call Flighties. With over thirty brands under our family tree and headquarters in more than twenty countries our roles are diverse and our opportunitie...
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Key Skills

  • Administration
  • Credit Control
  • Copy Editing
  • EMC
  • Back Office Support