Resident Associate (Part TimeMornings) Aberdeen Courts

Pay rate: $16.50 per hour

Catholic Charities Senior Communities develops and operates affordable supportive communities for older adults with a resolve to nurture a spirit of purpose wellness and harmony among both our residents and colleagues. We offer 24 locations in Anne Arundel Baltimore Garrett County and Harford Counties and Baltimore City.

Catholic Charities of Baltimore Senior Communities is currently seeking a Resident Associate who will provide housekeeping and meal services to residents of the Caring Home Services (CHS) program located within affordable senior housing communities. They follow the service plan given by the CHS Supervisor to support older adults so they can remain in their apartments safely aging in place. The work schedule is 25 hours per week - Monday to Friday 9 AM - 2 PM.

JOB DUTIES & RESPONSIBILITIES:

• Provides housekeeping services for residents in 12-bedroom apartments maintaining clean safe living spaces and assisting with laundry and other non-medical tasks as directed ensuring resident apartments consistently meet established cleanliness and safety standards supporting residents comfort dignity and quality of life.
• Oversees daily dining services including receiving food deliveries setting up and cleaning the dining area and serving meals to ensure a sanitary and welcoming environment.
• Prepares and maintains resident documentation (e.g. verification forms meal records) ensuring accuracy and compliance with program standards.
• Monitors and replenishes housekeeping kitchen and essential supplies coordinating timely reorders in line with procedures.
• Communicates service plan suggestions to the CHS Supervisor based on direct resident interactions and observations.
• Reports any resident behavior changes and environmental safety hazards promptly to the CHS Supervisor helping to maintain resident well-being and safe living environment.
• Promotes resident well-being by encouraging participation in building events and providing feedback to support an active inclusive community fostering engagement and social connection.
• Welcomes guests and visitors while providing accurate information to promote a positive image of the program.
• Responds to emergencies by following established procedures ensuring resident safety.
• Documents incidents errors and all resident-related events accurately with CHS Supervisor support in accordance with Senior Communities policies.
• Attends and actively participates in staff meetings in-service sessions and assigned projects or committees contributing to team development and program improvement.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

• High School Diploma or G.E.D.
• One (1) year experience assisting individuals with daily living and household tasks.
• Prior experience in a senior care setting.

REQUIRED SKILLS & ABILITIES:

• Demonstrates accountability by consistently being punctual and maintaining reliable attendance.
• Exhibits exceptional relational and customer service skills building strong connections and providing top-tier service.
• Effectively relates to and provides compassionate care for a vulnerable elderly population with diverse personalities and needs.
• Demonstrates comfort and accountability in environments where others may be unable to perform basic life tasks.
• Acts with discretion tact and professionalism in all situations maintaining confidentiality and integrity.
• Maintains a safe environment for residents and co-workers by following established safety protocols promptly addressing hazards and promoting a culture of accountability to ensure the well-being of all individuals in the workplace.
• Demonstrates thorough knowledge of safety hazards and proper use of cleaning and sanitizing solutions while maintaining expertise in personal care housekeeping and other essential care areas to ensure a safe and healthy environment.
• Demonstrates verbal and written communication skills ensuring clarity and effectiveness in all interactions.
• Ability to use or willingness to learn computer systems and software necessary to perform the duties of the position. This includes but is not limited to basic computer skills web browsing online training and email usage.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• No remote or hybrid work availability based on core and essential functions of the position.
• This position involves routine exposure to body fluids infections odors small pets and varying resident behaviors.
• Adjusting or moving objects up to 50 pounds in all directions which may include lifting carrying pushing pulling or repositioning items as necessary to perform job duties.
• Moving about to accomplish tasks or transitioning through an apartment building with hallways and common areas which involves walking standing and being on their feet most of the day as required by the role.
• Engaging in communication with others to exchange information which may involve speaking listening writing or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non-verbal interactions with colleagues residents or external parties.
• Hearing and vision abilities with or without correction to effectively observe and communicate with others.

Catholic Charities offers a competitive salary and benefits program.

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental Leave

Catholic Charities is committed to creating an environment where we are focused on mission culture and sense of belonging and is proud to be an equal opportunity employer. Catholic Charities recruits employs trains and promotes without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.

Catholic Charities is an equal opportunity employer

Required Experience:

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