Your Impact
You will establish a single source of truth for IT Operations performance enabling transparent data-driven decision-making across a complex multi-vendor environment.
This role is critical to eliminating ambiguity in SLA/KPI reporting and strengthening executive-level service governance.
What You Will Drive
- Build and own the end-to-end operational data architecture for IT service performance
- Establish trusted standardized SLA/KPI logic across all domains and vendors
- Enable real-time automated performance visibility through scalable dashboards
- Strengthen vendor accountability by validating and governing performance data
- Drive cross-domain transparency to support faster better operational decisions
- Reduce manual reporting effort through automation and data optimization
How You Will Make a Difference
- Turn fragmented operational data into actionable insights for leadership
- Eliminate SLA disputes through clear governed KPI definitions
- Enable Service Delivery Managers and Domain Owners to drill down into performance drivers
- Partner with data and operations teams to continuously improve data quality and usability
What You Bring
- Proven track record in data engineering within IT Operations environments
- Strong expertise in SQL Python and modern data pipelines (ETL)
- Experience with BI tools (e.g. Power BI Tableau) and cloud platforms (ideally Azure / Databricks)
- Familiarity with monitoring tools (e.g. Grafana Dynatrace Prometheus)
- Experience in multi-vendor service environments
- Solid understanding of IT service management (ITIL) and performance governance
- Analytical mindset with the ability to translate data into business impact
Why Join Us
- Shape how IT performance is measured governed and trusted globally
- Play a key role in a large-scale transformation toward centralized data-driven operations
- Work at the intersection of technology data and executive decision-making
- Drive real impact on service quality and patient-centric outcomes
- Be part of a culture evolving toward collaboration transparency and modern leadership
Apply now and help us shaping #FutureFresenius
Required Experience:
Manager
Your ImpactYou will establish a single source of truth for IT Operations performance enabling transparent data-driven decision-making across a complex multi-vendor environment.This role is critical to eliminating ambiguity in SLA/KPI reporting and strengthening executive-level service governance.Wha...
Your Impact
You will establish a single source of truth for IT Operations performance enabling transparent data-driven decision-making across a complex multi-vendor environment.
This role is critical to eliminating ambiguity in SLA/KPI reporting and strengthening executive-level service governance.
What You Will Drive
- Build and own the end-to-end operational data architecture for IT service performance
- Establish trusted standardized SLA/KPI logic across all domains and vendors
- Enable real-time automated performance visibility through scalable dashboards
- Strengthen vendor accountability by validating and governing performance data
- Drive cross-domain transparency to support faster better operational decisions
- Reduce manual reporting effort through automation and data optimization
How You Will Make a Difference
- Turn fragmented operational data into actionable insights for leadership
- Eliminate SLA disputes through clear governed KPI definitions
- Enable Service Delivery Managers and Domain Owners to drill down into performance drivers
- Partner with data and operations teams to continuously improve data quality and usability
What You Bring
- Proven track record in data engineering within IT Operations environments
- Strong expertise in SQL Python and modern data pipelines (ETL)
- Experience with BI tools (e.g. Power BI Tableau) and cloud platforms (ideally Azure / Databricks)
- Familiarity with monitoring tools (e.g. Grafana Dynatrace Prometheus)
- Experience in multi-vendor service environments
- Solid understanding of IT service management (ITIL) and performance governance
- Analytical mindset with the ability to translate data into business impact
Why Join Us
- Shape how IT performance is measured governed and trusted globally
- Play a key role in a large-scale transformation toward centralized data-driven operations
- Work at the intersection of technology data and executive decision-making
- Drive real impact on service quality and patient-centric outcomes
- Be part of a culture evolving toward collaboration transparency and modern leadership
Apply now and help us shaping #FutureFresenius
Required Experience:
Manager
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