Account Manager South Texas Upstream Chemicals

Baker Hughes

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profile Job Location:

Pleasanton, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Are you customerfocused and passionate about field execution and operational excellence


Do you enjoy working closely with customers and crossfunctional teams to deliver valuedriven chemical solutions in upstream operations

Partnering with the Best

Fueling Your Passion

As a Account Manager - South Texas Upstream Chemicals you will support account performance and field execution by working directly with customers and internal teams. You will help implement chemical treatment programs coordinate field activities troubleshoot operational issues and communicate value delivered through services. This role plays a key part in ensuring consistent service quality contract compliance and customer satisfaction.

As a Account Manager - South Texas Upstream Chemicals you will be responsible for:

Account Management & Customer Support

  • Supporting accountlevel activities including field performance tracking service requests and product usage monitoring.
  • Providing highquality customer service and maintaining regular communication with customer representatives.
  • Supporting indirect upselling by identifying improvement opportunities and highlighting value delivered through chemical programs.
  • Contributing to value creation by documenting performance improvements cost savings and operational benefits.

Field Operations & Team Coordination

  • Overseeing and guiding Field Specialists assigned to the account to ensure consistent service quality and adherence to procedures.
  • Ensuring proper execution of chemical treatment programs sampling activities system audits and troubleshooting efforts.
  • Assisting with implementation of changes to products processes and procedures based on operational requirements.

Planning Reporting & Documentation

  • Developing annual operational plans for assigned accounts in alignment with departmental objectives.
  • Generating technical operational and service performance reports for internal stakeholders and customers.
  • Communicating program needs project approaches and outcomes clearly and effectively.
  • Ensuring standardized project processes are followed while applying sound judgment within established frameworks.

Collaboration & Compliance

  • Collaborating with internal stakeholders including senior business leaders to support account strategies and continuous improvement.
  • Implementing updated processes and procedures defined by crossfunctional teams.
  • Operating within contract requirements while recommending improvements when appropriate.
  • Maintaining full compliance with safety regulatory and company operational standards.

To be successful in this role you will:

  • Have a bachelors degree in chemistry Chemical Engineering Petroleum Engineering or a related field or equivalent relevant experience.
  • Have experience in upstream chemical applications production chemicals or field operations (preferred).
  • Have strong communication organizational and customermanagement skills.
  • Have the ability to troubleshoot operational issues and recommend effective solutions.
  • Have the ability to work independently while collaborating across internal teams and customer organizations.
  • Have an understanding of standard operational processes reporting requirements and field safety practices.

Work in a way that works for you

This is a fieldbased role with regular onsite visits to customer locations.
Travel within the assigned region may be required.
Work hours may vary and could include extended or shiftbased schedules depending on operational needs.
Strict adherence to all safety protocols and field standards is required.

Working with Us

At Baker Hughes our people are at the heart of our success. We foster a supportive safetyfocused and collaborative work culture where individuals are encouraged to learn grow and contribute to meaningful outcomes.

Working for You

We offer a competitive compensation and benefits package designed to support your wellbeing and longterm career growth including:

  • Competitive pay and benefits
  • Professional development and training opportunities
  • A supportive and safetyfocused work environment
  • Programs that promote employee wellbeing and career advancement

You will be eligible to participate in Company-sponsored benefit programs including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections base salary level and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package which can be found here and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Services Senior Specialist - Field Svc Ops - UC

Required Experience:

Manager

Are you customerfocused and passionate about field execution and operational excellenceDo you enjoy working closely with customers and crossfunctional teams to deliver valuedriven chemical solutions in upstream operationsPartnering with the BestFueling Your PassionAs a Account Manager - South Texas ...
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Key Skills

  • Business Development
  • Company Policies
  • Customer Service
  • Financial Performance
  • Revenue Growth
  • Oversight
  • Regional Sales
  • Account Management
  • Project Management
  • Product Line
  • Ensure Compliance
  • Human Resources
  • Procedures
  • Sales Goals
  • Direct Reports

About Company

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Baker Hughes (NYSE: BKR) is an energy technology company that provides solutions for energy and industrial customers worldwide. Built on a century of experience and with operations in over 120 countries, our innovative technologies and services are taking energy forward – making it sa ... View more

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