Transport Operations Manager

• Take full operational responsibility for the day-to-day running of the Transport Department ensuring all deliveries are
• executed safely on time and to required specification.
• Plan coordinate and control daily dispatch schedules in line with production output service level agreements and operational priorities.
• Allocate drivers and loaders effectively ensuring the right resource is assigned to the right vehicle and route to maximise productivity and efficiency.
• Lead daily operational briefings to communicate workload safety updates compliance requirements and service expectations.
• Monitor live operations throughout the shift making real-time adjustments to manage delays breakdowns traffic issues or last-minute schedule changes. Ensure all vehicles are roadworthy legally compliant clean and maintained in accordance with DFT and airport authority (BAA) requirements.
• Oversee daily vehicle checks defect reporting tachograph compliance and maintenance scheduling to minimise downtime and ensure full regulatory adherence.
• Take direct accountability for workforce planning and labour control including rota management absence monitoring overtime control and agency usage to meet operational demand while managing cost.
• Ensure full compliance with driver hours regulations working time directives and transport security standards.
• Manage all people processes within the department including performance management disciplinary procedures return-to-work meetings and development planning.
• Identify training needs and support succession planning to ensure operational continuity and capability within the team.
• Maintain accurate and timely completion of all transport documentation compliance records and maintenance logs.
• Proactively identify operational risks or inefficiencies and implement corrective actions to drive continuous improvement.
• Ensure all transport activities are conducted in a safe working environment carrying out risk assessments and enforcing safe systems of work.
• Build and maintain effective working relationships with internal departments suppliers airport authorities and external stakeholders to protect service delivery.
• Provide hands-on operational support during peak periods staff shortages or high workload situations to ensure service levels are maintained.
• Take ownership of operational decisions demonstrate visible leadership on the ground and foster a culture of accountability teamwork and shared success.

Qualifications :

• You are a role model leading by example ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality
• Passion for food and motivation to deliver exceptional service
• Well presented professional individual with a can-do positive attitude that indulges in team success
• Build strong relationships with colleagues mentoring and motivating creating a team spirit encouraging them to be at their best
• Strong dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment
• You are a clear and engaging communicator strong verbal and written English and will use a variety of methods to keep the team well informed on all important matters
• Flexible in the way you think making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
• Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations
• Approachable leader that the large DO & CO Family can depend on and trust
• With your guidance your department will always remain a safe place to work and operate
• You must have a clean 5-year checkable history due to working in a restricted zone of an airport

Additional Information :

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team you will have access to a range of benefits including:

• Competitive salary 
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact were not afraid of new ideas!
• Genuine career development opportunities both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran or disability status

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Remote Work :

Yes

Employment Type :

Full-time