We are seeking a highly experienced Director Global Payroll Accounts Payable & T&E Operations to lead and scale our global payment and expense operations from India supporting a US-listed SOX-compliant multinational environment.
This role will have direct responsibility for global Payroll Accounts Payable and T&E teams with end-to-end ownership of operations controls systems and continuous improvement. The position requires deep operational expertise strong people leadership and the ability to partner closely with global stakeholders across Finance HR IT and the business.
The ideal candidate brings 20 years of experience with significant exposure to global payroll operations complex multi-country environments and strong leadership in SOX internal controls and audit readiness.
Key Responsibilities
Global Operations Ownership
- Lead Global Payroll Operations across regions including India US Europe Australia and Singapore working with vendors such as CloudPay ADP Allsec and other regional providers.
- Own Global Accounts Payable and Global T&E operations ensuring accurate timely and compliant processing.
- Manage teams directly responsible for Payroll AP and T&E operations.
- Establish and continuously refine best-practice operational processes that balance compliance efficiency scalability and experience for employees vendors and business teams.
SOX Internal Controls & Compliance
- Design implement and maintain robust SOX-compliant internal controls across Payroll AP and T&E.
- Apply a control-by-design mindset embedding controls within systems and workflows.
- Own and maintain high-quality SOX documentation including:
- Process narratives
- Risk & Control Matrices (RCMs)
- Control descriptions
- Evidence standards and audit artifacts
- Proactively identify control gaps and drive remediation and enhancement initiatives.
- Continuously evolve controls in line with system changes business growth and regulatory expectations.
- Serve as a key partner to Internal Audit External Audit and SOX teams ensuring strong audit outcomes.
Process Excellence Standardization & Automation
- Drive global standardization and optimization of Payroll AP and T&E processes.
- Lead automation and transformation initiatives to improve:
- Accuracy and compliance
- Cycle times
- Scalability
- Employee and vendor experience
- Partner with Finance Systems and IT teams on system implementations integrations enhancements and upgrades.
- Ensure effective use and continuous improvement of systems including NetSuite Zip Navan Workday and payroll platforms.
Cross-Functional & Stakeholder Partnership
- Partner closely with FP&A GL SOX Treasury HR Rewards Equity Legal IT and business teams globally.
- Act as a trusted advisor to senior finance leadership and US-based stakeholders.
- Provide insights on operational risks controls and improvement opportunities.
People Leadership & Talent Development
- Lead mentor and develop high-performing Payroll AP and T&E teams.
- Build strong succession pipelines and leadership depth.
- Foster a culture of ownership accountability continuous improvement and collaboration.
- Retain and develop existing strong talent while scaling for future growth.
Systems & Tools
- ERP: NetSuite
- Payroll Platforms: CloudPay ADP Allsec and other regional payroll vendors
- Expense & AP Tools: Navan Zip
- HR Systems: Workday
- Strong experience working with integrated finance and HR systems
Qualifications :
- 20 years of experience in Global Payroll Accounts Payable and/or T&E operations.
- Strong experience operating from India while supporting global stakeholders.
- Prior experience in a US-based multinational SOX-compliant public company.
- Deep hands-on experience with multi-country payroll operations especially India US Europe Australia and Singapore.
- Proven leadership of large multi-layered global teams.
- Extensive experience in SOX compliance internal controls design testing and remediation.
- Demonstrated success in driving process transformation with a control-first mindset.
- Excellent communication executive presence and stakeholder management skills.
Key Competencies
- Operational rigor and attention to detail
- Strong risk and control mindset
- Ability to balance compliance efficiency and user experience
- Strategic thinking with hands-on execution
Strong people leadership and coaching capability
Additional Information :
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
We are seeking a highly experienced Director Global Payroll Accounts Payable & T&E Operations to lead and scale our global payment and expense operations from India supporting a US-listed SOX-compliant multinational environment.This role will have direct responsibility for global Payroll Accounts P...
We are seeking a highly experienced Director Global Payroll Accounts Payable & T&E Operations to lead and scale our global payment and expense operations from India supporting a US-listed SOX-compliant multinational environment.
This role will have direct responsibility for global Payroll Accounts Payable and T&E teams with end-to-end ownership of operations controls systems and continuous improvement. The position requires deep operational expertise strong people leadership and the ability to partner closely with global stakeholders across Finance HR IT and the business.
The ideal candidate brings 20 years of experience with significant exposure to global payroll operations complex multi-country environments and strong leadership in SOX internal controls and audit readiness.
Key Responsibilities
Global Operations Ownership
- Lead Global Payroll Operations across regions including India US Europe Australia and Singapore working with vendors such as CloudPay ADP Allsec and other regional providers.
- Own Global Accounts Payable and Global T&E operations ensuring accurate timely and compliant processing.
- Manage teams directly responsible for Payroll AP and T&E operations.
- Establish and continuously refine best-practice operational processes that balance compliance efficiency scalability and experience for employees vendors and business teams.
SOX Internal Controls & Compliance
- Design implement and maintain robust SOX-compliant internal controls across Payroll AP and T&E.
- Apply a control-by-design mindset embedding controls within systems and workflows.
- Own and maintain high-quality SOX documentation including:
- Process narratives
- Risk & Control Matrices (RCMs)
- Control descriptions
- Evidence standards and audit artifacts
- Proactively identify control gaps and drive remediation and enhancement initiatives.
- Continuously evolve controls in line with system changes business growth and regulatory expectations.
- Serve as a key partner to Internal Audit External Audit and SOX teams ensuring strong audit outcomes.
Process Excellence Standardization & Automation
- Drive global standardization and optimization of Payroll AP and T&E processes.
- Lead automation and transformation initiatives to improve:
- Accuracy and compliance
- Cycle times
- Scalability
- Employee and vendor experience
- Partner with Finance Systems and IT teams on system implementations integrations enhancements and upgrades.
- Ensure effective use and continuous improvement of systems including NetSuite Zip Navan Workday and payroll platforms.
Cross-Functional & Stakeholder Partnership
- Partner closely with FP&A GL SOX Treasury HR Rewards Equity Legal IT and business teams globally.
- Act as a trusted advisor to senior finance leadership and US-based stakeholders.
- Provide insights on operational risks controls and improvement opportunities.
People Leadership & Talent Development
- Lead mentor and develop high-performing Payroll AP and T&E teams.
- Build strong succession pipelines and leadership depth.
- Foster a culture of ownership accountability continuous improvement and collaboration.
- Retain and develop existing strong talent while scaling for future growth.
Systems & Tools
- ERP: NetSuite
- Payroll Platforms: CloudPay ADP Allsec and other regional payroll vendors
- Expense & AP Tools: Navan Zip
- HR Systems: Workday
- Strong experience working with integrated finance and HR systems
Qualifications :
- 20 years of experience in Global Payroll Accounts Payable and/or T&E operations.
- Strong experience operating from India while supporting global stakeholders.
- Prior experience in a US-based multinational SOX-compliant public company.
- Deep hands-on experience with multi-country payroll operations especially India US Europe Australia and Singapore.
- Proven leadership of large multi-layered global teams.
- Extensive experience in SOX compliance internal controls design testing and remediation.
- Demonstrated success in driving process transformation with a control-first mindset.
- Excellent communication executive presence and stakeholder management skills.
Key Competencies
- Operational rigor and attention to detail
- Strong risk and control mindset
- Ability to balance compliance efficiency and user experience
- Strategic thinking with hands-on execution
Strong people leadership and coaching capability
Additional Information :
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
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