Staff Accommodation & Facilities Manager
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Your Role in the Story
The Staff Accommodation & Facilities Manager plays a central role in shaping the daily living experience of LUURAs employees. This position leads the endtoend management of all staff accommodation and associated facilities across the brand ensuring that every team member lives in a safe wellmaintained welcoming and wellorganized environment.
This role directly impacts employee wellbeing smooth seasonal operations and LUURAs culture of community. By setting clear standards implementing procedures and ensuring consistent service quality the Staff Accommodation & Facilities Manager creates a homeawayfromhome where our people can thrive.
Key Responsibilities
- Manage execute and oversee room allocation check-in/checkout processes before the season starts and once will kick off occupancy planning and rotation scheduling during season and as needed.
- Develop implement and monitor SOPs rules of living and accommodation compliance procedures.
- Maintain accurate records of residents rooming lists keys inventories and facility usage.
- Control and optimize accommodation capacity ensuring efficient use of available space.
- Lead and support the teams responsible for staff accommodation (internal and external) ensuring smooth operations and consistent service standards. Align with department heads as needed.
- Oversee the cleanliness safety and maintenance of all staff accommodation buildings and common areas.
- Coordinate daily with Housekeeping and Maintenance teams to ensure standards are consistently met and resolve any unexpected issue.
- Conduct regular inspections and audits to ensure facilities meet LUURAs operational hygiene and safety standards.
- Manage facility related supplies (linens amenities consumables) and ensure stock accuracy.
- Provide a warm and professional welcome to new arrivals ensuring a smooth onboarding into accommodation.
- Serve as the primary point of contact for all accommodation and facility related queries.
- Address issues promptly proactively and with a problem-solving mindset.
- Support a positive living culture by reinforcing community guidelines and facilitating a respectful environment.
- Ensure adherence to LUURA accommodation policies house rules and health & safety requirements; propose corrective actions when and if needed.
- Coordinate with Security regarding CCTV access safety protocols and security checks.
- Ensure legal and operational compliance in all accommodation areas.
- Coordinate shuttle schedules and staff transportation needs in collaboration with the Cluster People & Culture Director.
- Support the sourcing evaluation and onboarding of additional housing when required (landlords agencies external partners).
- Track and report key operational metrics (occupancy issues inspections maintenance requests).
- Provide regular status updates to senior management highlighting challenges solutions and improvement ideas.
- Identify opportunities to enhance living standards cost efficiency and overall employee experience.
Qualifications :
Who we are looking for:
- Proven experience (min. 3 years) in staff accommodation facilities management hospitality operations or similar roles.
- Highly organized structured and able to multitask in a fastpaced seasonal environment.
- Skilled negotiator comfortable working with landlords external providers and partners.
- Warm approachable and able to balance empathy with operational control.
- Excellent problemsolving skills and a proactive handson mindset.
- Ability to enforce rules ensure compliance and manage sensitive matters tactfully.
- EU national with the legal right to work in Greece.
- Fluency in English is mandatory.
Additional Information :
Perks Youll Love
- Team rates at LUURA Ennismore & Accor properties worldwide.
- Discounts at our restaurants bars and cafes.
- Access to art cultural events & live music nights.
- Recognition that matters from surprise gifts to team celebrations.
- Beautiful team spaces & comfortable accommodation (where applicable).
Ready to Dive In
Bring your energy your ideas and your true self and lets create something unforgettable together.
Apply now and start your journey with LUURA.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Compliance Management
- Organizational skills
- Mediation Experience
- Solaris
- Facilities Management
- Conflict Management
- Assistive Technologies
- Opera/Guestline/Matrix software
- Joint Operations
- Sybase
- Alternative dispute resolution
- negotiation
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
