Senior manager, solutions architecture (UK)

About WRITER

WRITER is where the worlds leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And were proving its possible through powerful trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITERs end-to-end platform hundreds of companies like Mars Marriott Uber and Vanguard are building and deploying AI agents that are grounded in their companys data and fueled by WRITERs enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest Radical Ventures and ICONIQ Growth WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco New York City Austin Chicago and London our team thinks big and moves fast and were looking for smart hardworking builders and scalers to join us on our journey to create a better future of work with AI.

About the role

At WRITER were not just building the future of enterprise AI; were actively orchestrating it. The solutions architect manager plays a pivotal role in this journey leading a team of exceptional solutions architects who empower our enterprise customers to unlock the full potential of our cutting-edge generative AI platform. Youll be at the forefront of driving AI transformation moving beyond theoretical discussions to hands-on deployment and measurable impact. This is your chance to lead mentor and inspire a team dedicated to solving complex business challenges with innovative AI solutions directly influencing customer success and WRITERs rapid growth.

This is a full-time hybrid role based out of our London hub. You will report directly to the VP of solutions architecture.

What youll do

• Lead and empower a team of highly skilled solutions architects fostering their technical growth and career development across complex enterprise AI engagements

• Drive the successful adoption and deployment of WRITERs generative AI platform by overseeing key pre-sales technical engagements including use case discovery proof-of-concept execution and value realization for strategic customers

• Partner closely with sales leadership and go-to-market teams to develop strategic account plans define compelling technical value propositions and accelerate pipeline growth for WRITERs solutions

• Act as an executive technical sponsor for WRITERs most strategic accounts building strong relationships with C-level stakeholders and becoming their trusted advisor in AI strategy and implementation

• Influence WRITERs product roadmap by gathering critical market insights and customer feedback ensuring our platform continuously addresses evolving enterprise AI needs

• Architect robust scalable and secure AI solutions for diverse enterprise environments integrating WRITERs platform with complex customer data ecosystems and existing technical stacks

• Transform how we facilitate customer evaluations and proofs of concept implementing best practices and scalable processes that demonstrate clear ROI and accelerate time-to-value for our clients

What you need

• A minimum of 8 years of experience in a customer-facing technical role with at least 4 years in a management capacity leading a pre-sales or solutions architecture team focused on enterprise software cloud or AI solutions

• Proven expertise in leading and scaling a solutions architecture or sales engineering organization within a high-growth fast-paced technology company ideally blending startup agility with enterprise best practices

• Deep technical proficiency in generative AI large language models (LLMs) machine learning and cloud-native architectures (AWS Azure GCP) coupled with hands-on experience in Python or similar scripting languages

• Demonstrated ability to manage complex implementations of AI/ML solutions understanding data pipelines model deployment security and compliance in diverse large-scale enterprise environments

• Exceptional communication presentation and interpersonal skills capable of translating intricate technical concepts into clear business value for executive and technical audiences while also mentoring your team to do the same

• A strategic mindset constantly looking for opportunities to innovate optimize processes and drive measurable impact across customer engagements and internal team operations

• A passionate commitment to our values at WRITER: Connect by building strong relationships with customers and colleagues; Challenge by pushing boundaries and fostering continuous improvement; and Own by taking responsibility for results and driving them to completion

Benefits & perks (UK full-time employees):

• Generous PTO plus company holidays

• Comprehensive medical and dental insurance

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Competitive pension scheme and company contribution

• Annual work-life stipends for:

  • Wellness stipend for gym massage/chiropractor personal training etc.

  • Learning and development stipend

• Company-wide off-sites and team off-sites

• Competitive compensation and company stock options

Required Experience:

Senior Manager