Watch Technician (Engraving)

Responsibilities

Engraving Services

• Process documentation for customer engraving orders.

• Use engraving software and operate engraving machinery independently.

• Collaborate with the Customer Operations team for custom engraving requests or clarifications.

• Interact with Call Center Representatives and direct to consumer team to ensure proper and timely processing of engraving requests.

• Ensure all engraving meets accuracy placement and quality standards.

• Maintain engraving equipment and monitor software updates or troubleshooting needs.

Battery Service Support

• Assist with the installation of appropriate battery types and voltages for various watch models.

• Support the inspection and cleaning of battery terminals.

• Help set time and date functions following battery replacement.

• Assist with functional and water-resistance testing using pressure-testing equipment and help with documenting and report results.

General Duties

• Maintain clean organized workstations and tools.

• Document all service activities in tracking systems accurately and promptly.

• Support physical inventory counts and special projects.

• Provide backup support to other areas within SAV.

• Support other areas of distribution such as picking and packing as required by the business.

Requirements

• High School Diploma or equivalent.
• Must pass a dexterity and tool-handling skills test.
• Prior experience in watch battery service refurbishment or engraving preferred.
• Strong attention to detail with a focus on quality and precision.
• Effective English communication skills (verbal and written).
• Ability to multitask in a fast-paced high-volume environment.
• Self-starter capable of working independently with minimal supervision.
• Flexibility to work extended hours evenings or weekends as business demands.
• Physical ability to perform repetitive tasks sit or stand for long periods bending squatting and lifting/pushing/pulling up to 50 lbs.
• Proficiency in Microsoft Office (Outlook Word Excel) and comfort with engraving software and machinery.
• Ability to communicate effectively and establish positive working relationships with a diverse team
• Ability and willingness to being cross trained and work in other areas and/or departments
• Support other areas of distribution such as picking and packing as required by the business.

The hourly range for this position is $19.00 - $21.00.

As a benefit eligible position this role enjoys access to our medical plans dental plans vision plan Life Insurance Accidental Dismemberment & Death Insurance Tuition Reimbursement program 401(k) Short-Term Disability Long-Term Disability Parental Leave Legal Plan Employee Assistance Program Pet Insurance Flexible Spending Account Critical Illness Insurance Watch Accommodations/Discounts Paid Time Off and Company Paid Holidays!

Benefits described above are subject to change and/or may be modified at the Companys discretion based on business needs or applicable laws.

DIRECT APPLICANTS ONLY - NO AGENCIES

Movado Group Inc. designs sources and distributes MOVADO MVMT OLIVIA BURTON EBEL CONCORD COACH TOMMY HILFIGER HUGO BOSS LACOSTE and CALVIN KLEIN watches worldwide and operates Movado company stores in the United States.

Movado Group Inc. is an equal opportunity employer. It prohibits discrimination based on age color disability marital or parental status national origin race religion sex sexual orientation gender identity veteran status or any other legally protected status in accordance with applicable federal state and local laws.

#ZR

#LI-MP1

Movado Group Inc. is an equal opportunity employer. It prohibits discrimination based on age color disability marital or parental status national origin race religion sex sexual orientation gender identity veteran status or any other legally protected status in accordance with applicable federal state and local laws.