Collections Specialist Portal Collector
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description:
We are in search of a proactive and experienced Collections Specialist to manage our most intricate receivables. This position is not intended for entry level billing or invoice processing. You will be tasked with navigating complex payment portals organizing municipal accounts and acting as our organizations Final Caller for high-risk aged accounts.
Key Responsibilities:
Proactively oversee third-party procurement portals (e.g. Ariba Coupa) to monitor real-time invoice statuses.
Detect Rejected Pending Allocation or Disputed statuses within portals and promptly address the underlying issues.
Investigate and rectify payment discrepancies supplying necessary documentation as needed.
Update management regarding the status of overdue accounts.
Ensure that internal records accurately reflect the payment schedules shown in customer portals.
Navigate the specific challenges associated with the municipality
Serve as the primary professional liaison for Municipal accounts regarding payment status.
Outbound calls to accounts over 90 days being considered for final action
Resolve long-standing disputes and secure firm payment commitments or settlements.
Act as the final point of contact and issue notices before an account is referred to legal or a third-party agency.
Comply with all company policies and management directives.
Adapt to changes and acquire new processes as the business evolves.
Qualifications:
Exceptional attention to detail and a high degree of accuracy.
Self-driven team player with a positive demeanor and a strong work ethic.
Capability to perform under pressure manage multiple tasks and meet deadlines.
Outstanding interpersonal and communication skills (both written and verbal).
Effective organizational and time-management abilities.
Capacity to work independently
Strong analytical and problem-solving skills.
Google Workspace is a plus
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position please contact
Please note that GFL does not provide visa sponsorshipfor this position. Valid work authorization in the country where the job is located is candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.
This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
