Operations Coordination Specialist

Required Qualifications:

• Minimum 3 years airline operations experience is required.
• Ability to multitask.
• Strong organizational skills.
• Strong negotiation and communication skills.
• Strong knowledge of CAE Movement Control/Ops Web.
• English language fluency or working knowledge is required.

Preferred Qualifications:

• Minimum 5 years experience working in Systems Operations Control (SOC) is an asset.
• French language fluency or working knowledge is an asset.

Benefits of Joining Our Award-Winning Team:

• Enjoy exclusive employee travel programs across the Air Canada network giving you and your family access to incredible destinations.
• Secure your future with our competitive defined contribution pension plan designed to support long-term financial well-being.
• Benefit from a comprehensive health and wellness package including health dental life and disability coverage to keep you and your loved ones protected.

Our Commitment to Diversity Equity Inclusion and Accessibility:

We strive to make our workplace accessible and inclusive. To support your success we can provide accommodations for people with disabilities such as adjustments or assistive measures to remove barriers during the recruitment process. If you require any accessibility support please contact us at .

Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.

About Jazz Aviation LP:

Jazz Aviation LP (Jazz) is Canadas largest regional airline and Air Canadas primary Air Canada Express operator connecting people and communities to approximately 70 destinations across North America.

With over 4200 dedicated professionals Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety diversity and wellness. Jazz is proud to be recognized for its strong commitment to people and culture as reflected in the Company Awards and Recognition page.

Join our award-winning team and be part of shaping the future of regional aviation!

Purpose of Position:

To coordinate Customer recovery plans during irregular operations in an effort to minimize overall impact to Customers and the Operation.

Responsibilities:

• Plan and coordinate events that may impact Customers in a negative way.
• Monitor flight activity and resource availability in order to provide proactive recovery planning and response to irregular operations.
• Ensure accurate flight forecasting day of flight.
• Develop recovery plans that seek the optimum commercial solution and review them with the Commercial Operations Manager prior to implementation.
• Recommend decisions on cancellations delays aircraft swaps or other operational decisions based on operational requirements.
• Coordinate with other regions for cross utilization of resources as required.
• Coordinate with Maintenance Control and Dispatch on aircraft availability.
• Primary contact for Hub airports during irregular operations.
• Coordinate crew recovery options with Crew Scheduling.
• Perform other duties as assigned by Commercial Operations Manager.
• In conjunction with Load Planning review weight critical flights and monitor high gross weight aircraft.
• Monitor all Jazz Charter activity.
• Perform other related duties as assigned.
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety and the safety of co-workers and customers.