Senior Manager, Internal Audit

Position Responsibilities:

• Assist in preparing bi-annual audit plan based on risks and applicable requirements for assigned areas.

• Assist in preparing presentation materials or attends various committees and executive meetings as and when necessary.

• Plan and execute and/or lead various types of audits (key risk audits key risk reviews AML SOX) in accordance with the Manulifes audit methodology and IIA Standards. Able to team lead regional and thematic audits or highly complex audits or advisory works and execute end-to-end audits (i.e. Planning Fieldwork and Reporting) with minimum supervision.

• Manage audits within time budgets and target dates reporting any timing problems or budget over-runs to audit management.

• Ensure completion of audit testing by the audit team within timeline and documentation of test results with applicable issues (if any) in accordance with the Manulifes audit methodology. Review team members working papers and provide guidance to audit team members.

• Evaluate the management of risk and internal controls in business. Identify and develop audit issues based on factual and complete information. Perform root cause analysis.

• Present audit issues/observations to and reach agreement with the business unit/regional management; make practical and value-added recommendations to improve control environment and efficiency and effectiveness of operations.

• Prepare audit reports; audit reports are to be clear concise and well-organized and issued in accordance with the audit methodology.

• Utilize data analytics techniques to improve effectiveness and efficiency of audit process.

• Assist in issue follow-up with business unit/regional management regularly on the status/ implementation of corrective action plans for timely audit issue closure.

• Ensure quality of work completed and in accordance with the Manulifes audit methodology and IIA Standards.

• Lead or support regional and departmental initiatives.

• Perform any other tasks assigned by the Line Manager as and when necessary that are in line with skill set capacity or for career development.

Required Qualifications:

• A university degree is required and minimum of 9 years or above of relevant experience in internal or external audit risk management compliance or equivalent business experience in Financial Services industry. For IT Auditors experience in IT controls and testing is a must.

• Asia regional experience in Financial Services industry.

• Strong written and oral communication skills ability to effectively communicate ideas and recommendations and to listen and consider the ideas of others. Fluent in spoken and written English is a must.

• Proven leadership skills and demonstrate people management capabilities. The candidate is a strong team player willing to share knowledge provide guidance and assist new team members. The ability to challenge the status quo and seek continuous improvement is also important.

• Proven relationship skills and the ability to collaborate with different business units and team members in a multi-cultural environment are crucial along with the ability to resolve conflicts and deal effectively with staff at all levels up to VP or equivalent.

• Ability to quickly understand business processes and risks identify key controls analyze complex situations and make practical recommendations.

• Results oriented; able to strike balance on multiple priorities and projects.

Preferred Qualifications:

• A recognized accounting (CPA CA ACCA) or auditing (CIA CISA) designation is preferable but not essential for candidates with good financial services industry experience.

• Knowledge of life insurance asset management audit methodologies control frameworks and risk management practices and SOX requirements is an asset.

• An understanding of the Financial Services industry applicable regulations and risks is preferred.

• Knowledge of the data analysis tools is preferred

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .